Follow the (Slash) Dot: Effects of Feedback on New Members in an Online Community
Fulltext URI
Document type
Additional Information
Date
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Abstract
Many virtual communities involve ongoing discussions, with large numbers of users and established, if implicit rules for participation. As new users enter communities like this, both they and existing members benefit when new users learn the standards for participation. Slashdot is a news and discussion site that has developed a system of distributed moderation to provide feedback about the value of posts on their site. This study examines three explanations for how new users learn to participate in a digital community: learning transfer from previous experiences, observation of other members, and feedback from other members. We find that new user behavior is affected by a combination of their viewing behavior, the moderation feedback they receive, and replies to their comments.
Description
Keywords
Citation
URI
Collections
Endorsement
Review
Supplemented By
Referenced By
Number of citations to item: 137
- Victor Kuechler, Claire Gilbertson, Carlos Jensen (2012): Gender Differences in Early Free and Open Source Software Joining Process, In: IFIP Advances in Information and Communication Technology, doi:10.1007/978-3-642-33442-9_6
- Igor Steinmacher, Tayana Conte, Marco Aurélio Gerosa, David Redmiles (2015): Social Barriers Faced by Newcomers Placing Their First Contribution in Open Source Software Projects, In: Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing, doi:10.1145/2675133.2675215
- Ryan Yen, Li Feng, Brinda Mehra, Ching Christie Pang, Siying Hu, Zhicong Lu (2023): StoryChat: Designing a Narrative-Based Viewer Participation Tool for Live Streaming Chatrooms, In: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3544548.3580912
- Michael J. Brzozowski, Thomas Sandholm, Tad Hogg (2009): Effects of feedback and peer pressure on contributions to enterprise social media, In: Proceedings of the 2009 ACM International Conference on Supporting Group Work, doi:10.1145/1531674.1531684
- Mariam Guizani, Amreeta Chatterjee, Bianca Trinkenreich, Mary Evelyn May, Geraldine J. Noa-Guevara, Liam James Russell, Griselda G. Cuevas Zambrano, Daniel Izquierdo-Cortazar, Igor Steinmacher, Marco A. Gerosa, Anita Sarma (2021): The Long Road Ahead: Ongoing Challenges in Contributing to Large OSS Organizations and What to Do, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(5), doi:10.1145/3479551
- Yubo Kou, Colin M. Gray (2017): Supporting Distributed Critique through Interpretation and Sense-Making in an Online Creative Community, In: Proceedings of the ACM on Human-Computer Interaction CSCW(1), doi:10.1145/3134695
- Bryan Dosono, Bryan Semaan (2019): Moderation Practices as Emotional Labor in Sustaining Online Communities, In: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3290605.3300372
- Stephen Ricken, Sukeshini Grandhi, Doug Zytko, Starr Roxanne Hiltz, Quentin Jones (2014): Anyone for Bowling?, In: Proceedings of the 18th International Conference on Supporting Group Work, doi:10.1145/2660398.2660421
- Xiao Ma, Nazanin Andalibi, Louise Barkhuus, Mor Naaman (2017): "People Are Either Too Fake or Too Real", In: Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3025453.3025956
- Liyang Gu, Xiaoxue Shen, Adele Lu Jia (2021): User Activities in Game Replay Sharing Communities and Their Implications for User Retention, In: IEEE Transactions on Games 2(13), doi:10.1109/tg.2021.3058187
- Renkai Ma, Yue You, Xinning Gui, Yubo Kou (2023): How Do Users Experience Moderation?: A Systematic Literature Review, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(7), doi:10.1145/3610069
- Yixue Wang, Nicholas Diakopoulos (2021): Highlighting High-quality Content as a Moderation Strategy: The Role of<i>New York Times</i>Picks in Comment Quality and Engagement, In: ACM Transactions on Social Computing 4(4), doi:10.1145/3484245
- Sanjay R Kairam, Jeremy Foote (2024): How Founder Motivations, Goals, and Actions Influence Early Trajectories of Online Communities, In: Proceedings of the CHI Conference on Human Factors in Computing Systems, doi:10.1145/3613904.3642269
- Tim Althoff, Jure Leskovec (2015): Donor Retention in Online Crowdfunding Communities, In: Proceedings of the 24th International Conference on World Wide Web, doi:10.1145/2736277.2741120
- Chandan Sarkar, Donghee Yvette Wohn, Cliff Lampe (2012): Predicting length of membership in online community "everything2" using feedback, In: Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work Companion, doi:10.1145/2141512.2141579
- Jae Yun Moon, Lee S. Sproull (2008): The Role of Feedback in Managing the Internet-Based Volunteer Work Force, In: Information Systems Research 4(19), doi:10.1287/isre.1080.0208
- Erica Robles, Abhay Sukumaran, Kathryn Rickertsen, Cliff Nass (2006): Being watched or being special, In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, doi:10.1145/1124772.1124894
- Abdullah Al Jobair, Suzad Mohammad, Zahin Raidah Maisha, Md. Jubair Ibna Mostafa, Md. Nazmul Haque (2023): The Ugly Side of Stack Overflow: An In-depth Exploration of the Social Dynamics of New Users’ Engagement and Community Perception of Them, In: Communications in Computer and Information Science, doi:10.1007/978-3-031-36597-3_12
- Nathaniel D. Poor (2007): A Cross-National Study of Computer News Sites: Global News, Local Sites, In: The Information Society 2(23), doi:10.1080/01972240701224135
- Sohyeon Hwang, Jeremy D. Foote (2021): Why do People Participate in Small Online Communities?, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(5), doi:10.1145/3479606
- Igor Steinmacher, Marco Gerosa, Tayana U. Conte, David F. Redmiles (2018): Overcoming Social Barriers When Contributing to Open Source Software Projects, In: Computer Supported Cooperative Work (CSCW) 1-2(28), doi:10.1007/s10606-018-9335-z
- Jialun Aaron Jiang, Peipei Nie, Jed R. Brubaker, Casey Fiesler (2023): A Trade-off-centered Framework of Content Moderation, In: ACM Transactions on Computer-Human Interaction 1(30), doi:10.1145/3534929
- Florian Pethig, Hartmut Hoehle, Kai-Lung Hui, Andreas Lanz (2024): Behavior Toward Newcomers and Contributions to Online Communities, In: SSRN Electronic Journal, doi:10.2139/ssrn.3936971
- Jeongmi (Jamie) Kim, Daniel R. Fesenmaier, Steven L. Johnson (2013): The Effect of Feedback within Social Media in Tourism Experiences, In: Lecture Notes in Computer Science, doi:10.1007/978-3-642-39253-5_23
- Janghee Cho, Rick Wash (2021): How Potential New Members Approach an Online Community, In: Computer Supported Cooperative Work (CSCW) 1(30), doi:10.1007/s10606-020-09390-0
- Ang Li, Rosta Farzan (2018): Keeping up on Current Events! A Case Study of Newcomers to Wikipedia, In: Lecture Notes in Computer Science, doi:10.1007/978-3-030-01129-1_22
- Mansooreh Mirzaie, Maryam Nooraei Abadeh (2021): A Trust-Based Vulnerability Analysis in Signed Social Networks, In: 2021 18th International ISC Conference on Information Security and Cryptology (ISCISC), doi:10.1109/iscisc53448.2021.9720314
- Gina S. Ligon, Margeret Hall, Clara Braun (2018): Digital Participation Roles of the Global Jihad: Social Media’s Role in Bringing Together Vulnerable Individuals and VEO Content, In: Lecture Notes in Computer Science, doi:10.1007/978-3-319-91716-0_39
- Jörg Claussen, Maria Halbinger, Lior Zalmanson (2022): Introducing Contests to a Social Community: The Effects of Contest Participation on a User-Generated Content Platform, In: SSRN Electronic Journal, doi:10.2139/ssrn.4091331
- Jialun Aaron Jiang, Charles Kiene, Skyler Middler, Jed R. Brubaker, Casey Fiesler (2019): Moderation Challenges in Voice-based Online Communities on Discord, In: Proceedings of the ACM on Human-Computer Interaction CSCW(3), doi:10.1145/3359157
- Joseph B. Walther, Yuhua Jake Liang, David C. DeAndrea, Stephanie Tom Tong, Caleb T. Carr, Erin L. Spottswood, Yair Amichai-Hamburger (2011): The Effect of Feedback on Identity Shift in Computer-Mediated Communication, In: Media Psychology 1(14), doi:10.1080/15213269.2010.547832
- Vandana Singh, Sheetija Kathuria, Aditya Johri (2012): Newcomer integration and learning in OSS technical support communities, In: Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work Companion, doi:10.1145/2141512.2141581
- Claudia López, Rosta Farzan (2015): Lend me sugar, I am your neighbor!, In: Proceedings of the 7th International Conference on Communities and Technologies, doi:10.1145/2768545.2768558
- Arindam Paul, Wei-keng Liao, Alok Choudhary, Ankit Agrawal (2021): Harnessing Psycho-lingual and Crowd-Sourced Dictionaries for Predicting Taboos in Written Emotional Disclosure in Anonymous Confession Boards, In: Journal of Healthcare Informatics Research 3(5), doi:10.1007/s41666-021-00092-w
- Nathaniel Poor (2006): A Cross-National Study of Computer News Sites: Global News, Local Sites, In: SSRN Electronic Journal, doi:10.2139/ssrn.1803623
- Alcides Velasquez, Rick Wash, Cliff Lampe, Tor Bjornrud (2013): Latent Users in an Online User-Generated Content Community, In: Computer Supported Cooperative Work (CSCW) 1(23), doi:10.1007/s10606-013-9188-4
- Sara Owsley Sood, Elizabeth F. Churchill, Judd Antin (2011): Automatic identification of personal insults on social news sites, In: Journal of the American Society for Information Science and Technology 2(63), doi:10.1002/asi.21690
- Jessica Annette Pater, Yacin Nadji, Elizabeth D. Mynatt, Amy S. Bruckman (2014): Just awful enough, In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, doi:10.1145/2556288.2557193
- Cristian Danescu-Niculescu-Mizil, Robert West, Dan Jurafsky, Jure Leskovec, Christopher Potts (2013): No country for old members, In: Proceedings of the 22nd international conference on World Wide Web, doi:10.1145/2488388.2488416
- Jia-Hao Su, Ming Fang, Jiang Jiang, Ying-Wu Chen (2017): An Evolutionary Game Model of Multi-Topics Diffusion in Social Network, In: ITM Web of Conferences, doi:10.1051/itmconf/20171203045
- Anita Chandra, Himanshu Garg, Abyayananda Maiti (2017): Investigating selection behavior of new and old users in online emerging user-object networks, In: Proceedings of the 2017 IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining 2017, doi:10.1145/3110025.3110077
- Jagat Sastry Pudipeddi, Leman Akoglu, Hanghang Tong (2014): User churn in focused question answering sites, In: Proceedings of the 23rd International Conference on World Wide Web, doi:10.1145/2567948.2576965
- Claudia López, Rosta Farzan, Yu-Ru Lin (2017): Behind the Myths of Citizen Participation, In: ACM Transactions on Internet Technology 1(18), doi:10.1145/3093892
- Casey Fiesler, Shannon Morrison, R. Benjamin Shapiro, Amy S. Bruckman (2017): Growing Their Own, In: Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, doi:10.1145/2998181.2998210
- Richard Mills, Adam Fish (2015): A Computational Study of How and Why reddit.com was an Effective Platform in the Campaign Against SOPA, In: Lecture Notes in Computer Science, doi:10.1007/978-3-319-20367-6_23
- Saeideh Bakhshi, Partha Kanuparthy, David A. Shamma (2015): Understanding Online Reviews, In: Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing, doi:10.1145/2675133.2675275
- Jaime Arguello, Brian S. Butler, Elisabeth Joyce, Robert Kraut, Kimberly S. Ling, Carolyn Rosé, Xiaoqing Wang (2006): Talk to me, In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, doi:10.1145/1124772.1124916
- Hengyi Fu, Sanghee Oh (2022): Online community development in the early stages: the life cycle model application to Medical Sciences Stack Exchange, In: Aslib Journal of Information Management 6(74), doi:10.1108/ajim-11-2021-0345
- Rosta Farzan, Shuguang Han (2014): My friends are here!, In: Proceedings of the companion publication of the 17th ACM conference on Computer supported cooperative work & social computing, doi:10.1145/2556420.2556490
- Vandana Singh (2012): Newcomer integration and learning in technical support communities for open source software, In: Proceedings of the 17th ACM international conference on Supporting group work, doi:10.1145/2389176.2389186
- Jérôme Kunegis, Andreas Lommatzsch, Christian Bauckhage (2009): The slashdot zoo, In: Proceedings of the 18th international conference on World wide web, doi:10.1145/1526709.1526809
- Di Lu, Rosta Farzan (2015): Time to Introduce Myself!, In: Proceedings of the ACM Web Science Conference, doi:10.1145/2786451.2786478
- Zhenguang Liu, Yingjie Xia, Qi Liu, Qinming He, Chao Zhang, Roger Zimmermann (2018): Toward Personalized Activity Level Prediction in Community Question Answering Websites, In: ACM Transactions on Multimedia Computing, Communications, and Applications 2s(14), doi:10.1145/3187011
- Anuradha Goswami, Ajey Kumar (2018): Online Social Communities, In: Lecture Notes on Data Engineering and Communications Technologies, doi:10.1007/978-3-319-93940-7_13
- Ceren Budak, R. Kelly Garrett, Paul Resnick, Julia Kamin (2017): Threading is Sticky, In: Proceedings of the ACM on Human-Computer Interaction CSCW(1), doi:10.1145/3134662
- Uxia Carral, Carlos Elías (2024): Aplicación de herramientas de IA como metodología para el análisis de la toxicidad en la conversación en redes sociales: Estudio de caso de la política española en Twitter, In: Revista Latina de Comunicación Social 82, doi:10.4185/rlcs-2024-2205
- Yang Yang, Zongtao Liu, Chenhao Tan, Fei Wu, Yueting Zhuang, Yafeng Li (2018): To Stay or to Leave, In: Proceedings of the 2018 World Wide Web Conference on World Wide Web - WWW '18, doi:10.1145/3178876.3186144
- Ravi Bapna (2016): Monetizing Freemium Communities: Does Paying for Premium Increase Social Engagement?, In: SSRN Electronic Journal, doi:10.2139/ssrn.2885681
- Scott F. Kiesling, Umashanthi Pavalanathan, Jim Fitzpatrick, Xiaochuang Han, Jacob Eisenstein (2018): Interactional Stancetaking in Online Forums, In: Computational Linguistics 4(44), doi:10.1162/coli_a_00334
- Jay D. Hmielowski, Myiah J. Hutchens, Vincent J. Cicchirillo (2014): Living in an age of online incivility: examining the conditional indirect effects of online discussion on political flaming, In: Information, Communication & Society 10(17), doi:10.1080/1369118x.2014.899609
- Carlos Jensen, Scott King, Victor Kuechler (2011): Joining Free/Open Source Software Communities: An Analysis of Newbies' First Interactions on Project Mailing Lists, In: 2011 44th Hawaii International Conference on System Sciences, doi:10.1109/hicss.2011.264
- Jiahua Jin, Tingting Zhang, Xiangbin Yan (2022): Why do users continually seek knowledge in online Q&A communities? An empirical investigation, In: Information Discovery and Delivery 1(51), doi:10.1108/idd-04-2021-0042
- Caroline R Richardson, Lorraine R Buis, Adrienne W Janney, David E Goodrich, Ananda Sen, Michael L Hess, Kathleen S Mehari, Laurie A Fortlage, Paul J Resnick, Brian J Zikmund-Fisher, Victor J Strecher, John D Piette (2010): An Online Community Improves Adherence in an Internet-Mediated Walking Program. Part 1: Results of a Randomized Controlled Trial, In: Journal of Medical Internet Research 4(12), doi:10.2196/jmir.1338
- Vasudev Bhat, Adheesh Gokhale, Ravi Jadhav, Jagat Pudipeddi, Leman Akoglu (2014): Min(e)d your tags: Analysis of Question response time in StackOverflow, In: 2014 IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining (ASONAM 2014), doi:10.1109/asonam.2014.6921605
- Abhay Sukumaran, Clifford Nass (2010): Socially cued mental models, In: CHI '10 Extended Abstracts on Human Factors in Computing Systems, doi:10.1145/1753846.1753988
- Yunrim Park, Carlos Jensen (2009): Beyond pretty pictures: Examining the benefits of code visualization for Open Source newcomers, In: 2009 5th IEEE International Workshop on Visualizing Software for Understanding and Analysis, doi:10.1109/vissof.2009.5336433
- Gregor McEwan, Carl Gutwin (2017): A Case Study of How a Reduction in Explicit Leadership Changed an Online Game Community, In: Computer Supported Cooperative Work (CSCW) 4-6(26), doi:10.1007/s10606-017-9282-0
- Christina Masden, W. Keith Edwards (2015): Understanding the Role of Community in Online Dating, In: Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems, doi:10.1145/2702123.2702417
- Neal Reeves, Ramine Tinati, Sergej Zerr, Max G. Van Kleek, Elena Simperl (2017): From Crowd to Community, In: Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, doi:10.1145/2998181.2998302
- F. Maxwell Harper, Dan Frankowski, Sara Drenner, Yuqing Ren, Sara Kiesler, Loren Terveen, Robert Kraut, John Riedl (2007): Talk amongst yourselves, In: Proceedings of the 12th international conference on Intelligent user interfaces, doi:10.1145/1216295.1216313
- Yla Tausczik, Rosta Farzan, John Levine, Robert Kraut (2018): Effects of Collective Socialization on Newcomers’ Response to Feedback in Online Communities, In: ACM Transactions on Social Computing 2(1), doi:10.1145/3191834
- Moira Burke, Cameron Marlow, Thomas Lento (2009): Feed me, In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, doi:10.1145/1518701.1518847
- Sorin A. Matei, Kerk F. Kee (2019): Computational communication research, In: WIREs Data Mining and Knowledge Discovery 4(9), doi:10.1002/widm.1304
- Munmun De Choudhury, Hari Sundaram (2011): Why do we converse on social media?, In: Proceedings of the 3rd ACM SIGMM international workshop on Social media, doi:10.1145/2072609.2072625
- Donghee Yvette Wohn, Cliff Lampe (2018): Psychological Wellbeing as an Explanation of User Engagement in the Lifecycle of Online Community Participation, In: Proceedings of the 2018 ACM Conference on Supporting Groupwork, doi:10.1145/3148330.3148351
- Taehyun Ha, Seunghee Han, Sangwon Lee, Jang Hyun Kim (2017): Reciprocal nature of social capital in Facebook: an analysis of tagging activity, In: Online Information Review 6(41), doi:10.1108/oir-02-2016-0042
- Olivier Sibai, Kristine de Valck, Andrew M. Farrell, John M. Rudd (2015): Social Control in Online Communities of Consumption: A Framework for Community Management, In: Psychology & Marketing 3(32), doi:10.1002/mar.20778
- Simon Bründl, Christian Matt, Thomas Hess, Simon Engert (2022): How synchronous participation affects the willingness to subscribe to social live streaming services: the role of co-Interactive behavior on Twitch, In: European Journal of Information Systems 5(32), doi:10.1080/0960085x.2022.2062468
- Aarti Israni, Sheena Erete, Che L. Smith (2017): Snitches, Trolls, and Social Norms, In: Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, doi:10.1145/2998181.2998238
- Paul J Resnick, Adrienne W Janney, Lorraine R Buis, Caroline R Richardson (2010): Adding an Online Community to an Internet-Mediated Walking Program. Part 2: Strategies for Encouraging Community Participation, In: Journal of Medical Internet Research 4(12), doi:10.2196/jmir.1339
- Ang Li, Zheng Yao, Diyi Yang, Chinmay Kulkarni, Rosta Farzan, Robert E. Kraut (2020): Successful Online Socialization: Lessons from the Wikipedia Education Program, In: Proceedings of the ACM on Human-Computer Interaction CSCW1(4), doi:10.1145/3392857
- Brittani Crook, Elizabeth M. Glowacki, Brad Love, Barbara L. Jones, Catherine Fiona Macpherson, Rebecca H. Johnson (2015): Hanging by a thread: exploring the features of nonresponse in an online young adult cancer survivorship support community, In: Journal of Cancer Survivorship 1(10), doi:10.1007/s11764-015-0465-8
- Wen Qiu, Yuanzhuo Wang, Jianye Yu (2012): A game theoretical model of information dissemination in social network, In: 2012 IEEE International Conference on Complex Systems (ICCS), doi:10.1109/icocs.2012.6458551
- Moira Burke, Elisabeth Joyce, Tackjin Kim, Vivek Anand, Robert Kraut (2007): Introductions and Requests: Rhetorical Strategies That Elicit Response in Online Communities, In: Communities and Technologies 2007, doi:10.1007/978-1-84628-905-7_2
- Antragama Ewa Abbas (2019): Investigating ‘One-Day Flies’ Users in The StackOverflow: Why Do and Don’t People Participate?, In: 2019 International Conference on ICT for Smart Society (ICISS), doi:10.1109/iciss48059.2019.8969815
- Juan Lang, S. Felix Wu (2012): Social network user lifetime, In: Social Network Analysis and Mining 3(3), doi:10.1007/s13278-012-0066-8
- Brian James McInnis, Elizabeth Lindley Murnane, Dmitry Epstein, Dan Cosley, Gilly Leshed (2016): One and Done, In: Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing, doi:10.1145/2818048.2820075
- Vasudev Bhat, Adheesh Gokhale, Ravi Jadhav, Jagat Pudipeddi, Leman Akoglu (2015): Effects of tag usage on question response time, In: Social Network Analysis and Mining 1(5), doi:10.1007/s13278-015-0263-3
- Umer Farooq, Patricia Schank, Alexandra Harris, Judith Fusco, Mark Schlager (2007): Sustaining a Community Computing Infrastructure for Online Teacher Professional Development: A Case Study of Designing Tapped In, In: Computer Supported Cooperative Work (CSCW) 4-5(16), doi:10.1007/s10606-007-9049-0
- Fayika Farhat Nova, Rachel Pfafman, Caralyn Logan Delaney, Jessica Pater (2024): Unveiling the "Toxic" World of #Meanspo: Understanding Users' Emerging Online Eating Disorder Practices in X/Twitter, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(8), doi:10.1145/3687061
- Jiawei Zhou, Koustuv Saha, Irene Michelle Lopez Carron, Dong Whi Yoo, Catherine R. Deeter, Munmun De Choudhury, Rosa I. Arriaga (2022): Veteran Critical Theory as a Lens to Understand Veterans' Needs and Support on Social Media, In: Proceedings of the ACM on Human-Computer Interaction CSCW1(6), doi:10.1145/3512980
- Cliff A.C. Lampe, Erik Johnston, Paul Resnick (2007): Follow the reader, In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, doi:10.1145/1240624.1240815
- (2012): CTS 2012 tutorials, In: 2012 International Conference on Collaboration Technologies and Systems (CTS), doi:10.1109/cts.2012.6261013
- Cliff Lampe, Rebecca Gray, Andrew T. Fiore, Nicole Ellison (2014): Help is on the way, In: Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing, doi:10.1145/2531602.2531720
- Yixin Chen, Yang Xu (2021): Social Support is Contagious: Exploring the Effect of Social Support in Online Mental Health Communities, In: Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3411763.3451644
- James Cook, Abhimanyu Das, Krishnaram Kenthapadi, Nina Mishra (2014): Ranking Twitter discussion groups, In: Proceedings of the second ACM conference on Online social networks, doi:10.1145/2660460.2660473
- C. Sarkar, K. DeMaagd, C. Steinfield (2012): Effects of Editorial Feedback in a Peer-Production Online Community, In: 2012 IEEE First International Conference on Internet Operating Systems, doi:10.1109/icios.2012.13
- Matthew W. Easterday, Daniel Rees Lewis, Colin Fitzpatrick, Elizabeth M. Gerber (2014): Computer supported novice group critique, In: Proceedings of the 2014 conference on Designing interactive systems, doi:10.1145/2598510.2600889
- Jonathan T. Morgan, Aaron Halfaker (2018): Evaluating the impact of the Wikipedia Teahouse on newcomer socialization and retention, In: Proceedings of the 14th International Symposium on Open Collaboration, doi:10.1145/3233391.3233544
- Rosta Farzan, Di Lu, Yu-Ru Lin (2016): What Happens Offline Stays Offline?, In: Proceedings of the 27th ACM Conference on Hypertext and Social Media, doi:10.1145/2914586.2914625
- Cristen Torrey, Moira Burke, Matthew Lee, Anind Dey, Susan Fussell, Sara Kiesler (2007): Connected Giving: Ordinary People Coordinating Disaster Relief on the Internet, In: 2007 40th Annual Hawaii International Conference on System Sciences (HICSS'07), doi:10.1109/hicss.2007.144
- Spencer Goodwin, Wei Jeng, Daqing He (2014): Changing communication on researchgate through interface updates, In: Proceedings of the American Society for Information Science and Technology 1(51), doi:10.1002/meet.2014.14505101129
- Alex Leavitt, Joshua A. Clark (2014): Upvoting hurricane Sandy, In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, doi:10.1145/2556288.2557140
- Haiyi Zhu, Amy Zhang, Jiping He, Robert E. Kraut, Aniket Kittur (2013): Effects of peer feedback on contribution, In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, doi:10.1145/2470654.2481311
- Gheorghita Ghinea, Bendik Bygstad, Christoph Schmitz (2009): Multi-dimensional Moderation in Online Communities: Experiences with Three Norwegian Sites, In: Lecture Notes in Computer Science, doi:10.1007/978-3-642-02774-1_21
- Maxi Heitmayer, Robin Schimmelpfennig (2023): Netiquette as Digital Social Norms, In: International Journal of Human–Computer Interaction 13(40), doi:10.1080/10447318.2023.2188534
- Eunkwang Seo, Frank Nagle, Sonali Shah (2020): A Little Help from My Friends: How Receiving Assistance Affects Participation in Online Knowledge-Sharing Communities, In: SSRN Electronic Journal, doi:10.2139/ssrn.3680076
- Chau Tran, Kaylea Champion, Benjamin Mako Hill, Rachel Greenstadt (2022): The Risks, Benefits, and Consequences of Prepublication Moderation: Evidence from 17 Wikipedia Language Editions, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(6), doi:10.1145/3555225
- Andrea G. Parker, Rebecca E. Grinter (2014): Collectivistic health promotion tools: Accounting for the relationship between culture, food and nutrition, In: International Journal of Human-Computer Studies 2(72), doi:10.1016/j.ijhcs.2013.08.008
- Rosta Farzan, Saiph Savage, Claudia Flores Saviaga (2016): Bring on Board New Enthusiasts! A Case Study of Impact of Wikipedia Art + Feminism Edit-A-Thon Events on Newcomers, In: Lecture Notes in Computer Science, doi:10.1007/978-3-319-47880-7_2
- Cliff Lampe, Jonathan Obar, Elif Ozkaya, Paul Zube, Alcides Velasquez (2012): Classroom Wikipedia participation effects on future intentions to contribute, In: Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work, doi:10.1145/2145204.2145267
- Yifei Lu, Xing Zhang (2023): Support-Seeking in a Cyber Community During Crises and its Effects on Subsequent Social Media Usage: From a Cyber-Ostracism Perspective, doi:10.2139/ssrn.4452520
- Yasmeen Rashidi, Apu Kapadia, Christena Nippert-Eng, Norman Makoto Su (2020): "It's easier than causing confrontation": Sanctioning Strategies to Maintain Social Norms and Privacy on Social Media, In: Proceedings of the ACM on Human-Computer Interaction CSCW1(4), doi:10.1145/3392827
- Vicenç Gómez, Hilbert J. Kappen, Nelly Litvak, Andreas Kaltenbrunner (2012): A likelihood-based framework for the analysis of discussion threads, In: World Wide Web 5-6(16), doi:10.1007/s11280-012-0162-8
- Kai Zhu, Warut Khern-am-nuai, Yinan Yu (2022): Any Feedback is Welcome: Peer Feedback and User Behavior on Digital Platforms, In: SSRN Electronic Journal, doi:10.2139/ssrn.4009873
- Erik Johnston (2010): Governance Infrastructures in 2020, In: Public Administration Review s1(70), doi:10.1111/j.1540-6210.2010.02254.x
- Chenlu Feng, Donghee Yvette Wohn (2020): Categorizing Online Harassment Interventions, In: 2020 IEEE International Symposium on Technology and Society (ISTAS), doi:10.1109/istas50296.2020.9462206
- Sharifa Sultana, Pratyasha Saha, Shaid Hasan, S.M. Raihanul Alam, Rokeya Akter, Md Mirajul Islam, Raihan Islam Arnob, A.K.M. Najmul Islam, Mahdi Nasrullah Al-Ameen, Syed Ishtiaque Ahmed (2022): Imagined Online Communities: Communionship, Sovereignty, and Inclusiveness in Facebook Groups, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(6), doi:10.1145/3555132
- Agnes Neulinger, Fanni Bársony, Natasha Gjorevska, Orsolya Lazányi, György Pataki, Sándor Takács, Anna Török (2020): Engagement and subjective well‐being in alternative food networks: The case of Hungary, In: International Journal of Consumer Studies 4(44), doi:10.1111/ijcs.12566
- Jessica J. Santana (2022): Remedial Boundary Work and Gatekeeper Centrality in a Virtual Entrepreneur Community, In: Frontiers in Communication, doi:10.3389/fcomm.2021.753329
- Casey Fiesler, Amy S. Bruckman (2019): Creativity, Copyright, and Close-Knit Communities, In: Proceedings of the ACM on Human-Computer Interaction GROUP(3), doi:10.1145/3361122
- Yuqing Ren, Robert E. Kraut (2014): Agent-Based Modeling to Inform Online Community Design: Impact of Topical Breadth, Message Volume, and Discussion Moderation on Member Commitment and Contribution, In: Human–Computer Interaction 4(29), doi:10.1080/07370024.2013.828565
- Matt Billings, Leon A. Watts (2010): Understanding dispute resolution online, In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, doi:10.1145/1753326.1753542
- Cliff Lampe, Rick Wash, Alcides Velasquez, Elif Ozkaya (2010): Motivations to participate in online communities, In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, doi:10.1145/1753326.1753616
- Shaun P. Slattery (2009): "edit this page", In: Proceedings of the 27th ACM international conference on Design of communication, doi:10.1145/1621995.1622052
- Kamala Sankaram, Michael F. Schober (2015): Reading a Blog When Empowered to Comment: Posting, Lurking, and Non-Interactive Reading, In: Discourse Processes 5-6(52), doi:10.1080/0163853x.2015.1027626
- Bei Yan, Lian Jian (2017): Beyond Reciprocity: The Bystander Effect of Knowledge Response in Online Knowledge Communities, In: SSRN Electronic Journal, doi:10.2139/ssrn.3195532
- Alcides Velasquez, Robert LaRose (2015): Social Media for Social Change: Social Media Political Efficacy and Activism in Student Activist Groups, In: Journal of Broadcasting & Electronic Media 3(59), doi:10.1080/08838151.2015.1054998
- Helen K. Liu (2017): An analysis of online interaction in idea generation for public policies, In: Information Polity 2-3(22), doi:10.3233/ip-170411
- Donghee Wohn, Alcides Velasquez, Tor Bjornrud, Cliff Lampe (2012): Habit as an explanation of participation in an online peer-production community, In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, doi:10.1145/2207676.2208697
- Hudson Borges, Rodrigo Brito, Marco Tulio Valente (2019): Beyond Textual Issues, In: Proceedings of the XXXIII Brazilian Symposium on Software Engineering, doi:10.1145/3350768.3350788
- Maryam Nooraei Abadeh, Mansooreh Mirzaie (2023): A differential machine learning approach for trust prediction in signed social networks, In: The Journal of Supercomputing 9(79), doi:10.1007/s11227-023-05044-2
- Marios Kokkodis, Theodoros Lappas, Sam Ransbotham (2020): From Lurkers to Workers: Predicting Voluntary Contribution and Community Welfare, In: Information Systems Research 2(31), doi:10.1287/isre.2019.0905
- Kai Zhu, Warut Khern-am-nuai, Yinan Yu (2024): Negative Peer Feedback and User Content Generation: Evidence From a Restaurant Review Platform, In: Production and Operations Management, doi:10.1177/10591478231224941
- Igor Zakhlebin, Emőke-Ágnes Horvát (2019): Investor Retention in Equity Crowdfunding, In: Proceedings of the 10th ACM Conference on Web Science, doi:10.1145/3292522.3326037
- Nir Grinberg, P. Alex Dow, Lada A. Adamic, Mor Naaman (2016): Changes in Engagement Before and After Posting to Facebook, In: Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, doi:10.1145/2858036.2858501
- Cliff Lampe, R. Garrett (2007): It's All News to Me: The Effect of Instruments on Ratings Provision, In: 2007 40th Annual Hawaii International Conference on System Sciences (HICSS'07), doi:10.1109/hicss.2007.308