From high tech to human tech: Empowerment, measurement, and social studies of computing
Loading...
Fulltext URI
Document type
Text/Journal Article
Additional Information
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Springer
Abstract
“Empowerment” has become a pervasive term of art in business practice, particularly in the United States. The term traces its roots to the organizing models evolved by populist social movements, but within business discourse it refers to an emerging organizational philosophy that largely replaces conventional hierarchies with nominally autonomous teams. Proponents of empowerment frequently cite information technology as a crucial enabler of this shift without, however, spelling out fully the logic of the connection. A reconstruction of this logic provides evidence for the emergence of a novel vision of work-discipline, the empowerment and measurement regime. This regime is discussed in relation to market dynamics, Taylorism, and research on the social organization of information technology and its use.
Description
Keywords
Business discourse, capture, colonization, empowerment, grammars of action, ideology, taylorism, work discipline, work measurement
Citation
URI
Collections
Endorsement
Review
Supplemented By
Referenced By
Number of citations to item: 21
- Christine L. Borgman (2020): Bibliographie, In: Qu’est-ce que le travail scientifique des données ?, doi:10.4000/books.oep.14792
- Xiao Xue, Xinyang Li, Boyang Jia, Jiachen Du, Xinyi Fu (2024): Who Should Hold Control? Rethinking Empowerment in Home Automation among Cohabitants through the Lens of Co-Design, In: Proceedings of the CHI Conference on Human Factors in Computing Systems, doi:10.1145/3613904.3642866
- Wendelin Küpers, Saku Mantere, Matt Statler (2012): Strategy as Storytelling, In: Journal of Management Inquiry 1(22), doi:10.1177/1056492612439089
- Janis Lena Meissner, John Vines, Janice McLaughlin, Thomas Nappey, Jekaterina Maksimova, Peter Wright (2017): Do-It-Yourself Empowerment as Experienced by Novice Makers with Disabilities, In: Proceedings of the 2017 Conference on Designing Interactive Systems, doi:10.1145/3064663.3064674
- James Ray Watkins (1999): Hypertextual border crossing: students and teachers, texts and contexts, In: Computers and Composition 3(16), doi:10.1016/s8755-4615(99)00019-5
- Edwin Blake, Uariaike Mbinge, Heike Winschiers-Theophilus, Donovan Maasz, Colin Stanley, Chris Paul Muashekele, Gereon Koch Kapuire (2021): Going Beyond Empowered Design by Scaffolding Inter-community Engagement, In: C&T '21: Proceedings of the 10th International Conference on Communities & Technologies - Wicked Problems in the Age of Tech, doi:10.1145/3461564.3461579
- Saul Halfon (2006): The Disunity of Consensus, In: Social Studies of Science 5(36), doi:10.1177/0306312706059745
- Peter M. Asaro (2000): Transforming society by transforming technology: the science and politics of participatory design, In: Accounting, Management and Information Technologies 4(10), doi:10.1016/s0959-8022(00)00004-7
- Ira Anjali Anwar, Patricia Garcia, Julie Hui (2024): Entangled Independence: From Labor Rights to Gig "Empowerment" Under the Algorithmic Gaze, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(8), doi:10.1145/3686916
- Wendelin Küpers (2005): Phenomenology of embodied implicit and narrative knowing, In: Journal of Knowledge Management 6(9), doi:10.1108/13673270510630006
- Chris Elsden, Sebastian Mellor, Patrick Olivier, Pete Wheldon, David Kirk, Rob Comber (2016): ResViz, In: Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, doi:10.1145/2858036.2858181
- Frédéric Vanderhaegen (2021): Heuristic-based method for conflict discovery of shared control between humans and autonomous systems - A driving automation case study, In: Robotics and Autonomous Systems, doi:10.1016/j.robot.2021.103867
- John S. Seberger, Hyesun Choung, Prabu David (2023): Problematizing “Empowerment” in HCAI, In: Lecture Notes in Computer Science, doi:10.1007/978-3-031-42286-7_15
- E.J. Woodhouse (2000): Engineering as a political activity, In: 1997 International Symposium on Technology and Society Technology and Society at a Time of Sweeping Change. Proceedings, doi:10.1109/istas.1997.658857
- Cristiano Storni (2015): A Manifesto for Epistemological Empowerment in Chronic Disease Self Care, In: Empowering Users through Design, doi:10.1007/978-3-319-13018-7_15
- Jelle van Dijk, Niels Hendriks, Christopher Frauenberger, Fenne Verhoeven, Karin Slegers, Eva Brandt, Rita Maldonado Branco (2016): Empowering people with impairments, In: Proceedings of the 14th Participatory Design Conference: Short Papers, Interactive Exhibitions, Workshops - Volume 2, doi:10.1145/2948076.2948101
- Christoph Clases, Theo Wehner (2002): Steps Across the Border – Cooperation, Knowledge Production and Systems Design, In: Computer Supported Cooperative Work (CSCW) 1-2(11), doi:10.1023/a:1015207530896
- Liam Bannon, Kjeld Schmidt, Ina Wagner (2011): Lest we forget, In: ECSCW 2011: Proceedings of the 12th European Conference on Computer Supported Cooperative Work, 24-28 September 2011, Aarhus Denmark, doi:10.1007/978-0-85729-913-0_12
- Sam Hind (2024): Relaxing Decisions: Making Driving Chill, In: Driving Decisions, doi:10.1007/978-981-97-1749-1_7
- Sam Hind (2020): Between capture and addition: The ontogenesis of cartographic calculation, In: Political Geography, doi:10.1016/j.polgeo.2020.102147
- Rajesh Veeraraghavan (2021): Cat and Mouse Game, In: Proceedings of the ACM on Human-Computer Interaction CSCW1(5), doi:10.1145/3449285