From high tech to human tech: Empowerment, measurement, and social studies of computing

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dc.contributor.authorAgre, Philip E.
dc.date.accessioned2020-06-06T00:49:58Z
dc.date.available2020-06-06T00:49:58Z
dc.date.issued1995
dc.description.abstract“Empowerment” has become a pervasive term of art in business practice, particularly in the United States. The term traces its roots to the organizing models evolved by populist social movements, but within business discourse it refers to an emerging organizational philosophy that largely replaces conventional hierarchies with nominally autonomous teams. Proponents of empowerment frequently cite information technology as a crucial enabler of this shift without, however, spelling out fully the logic of the connection. A reconstruction of this logic provides evidence for the emergence of a novel vision of work-discipline, the empowerment and measurement regime. This regime is discussed in relation to market dynamics, Taylorism, and research on the social organization of information technology and its use.de
dc.identifier.doi10.1007/BF00773446
dc.identifier.pissn1573-7551
dc.identifier.urihttp://dx.doi.org/10.1007/BF00773446
dc.identifier.urihttps://dl.eusset.eu/handle/20.500.12015/3458
dc.publisherSpringer
dc.relation.ispartofComputer Supported Cooperative Work (CSCW): Vol. 3, No. 2
dc.relation.ispartofseriesComputer Supported Cooperative Work (CSCW)
dc.subjectBusiness discourse
dc.subjectcapture
dc.subjectcolonization
dc.subjectempowerment
dc.subjectgrammars of action
dc.subjectideology
dc.subjecttaylorism
dc.subjectwork discipline
dc.subjectwork measurement
dc.titleFrom high tech to human tech: Empowerment, measurement, and social studies of computingde
dc.typeText/Journal Article
gi.citation.endPage195
gi.citation.startPage167

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JCSCW Vol. 03 (1994)