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Insightful Illusions: Requirements Gathering for Large-Scale Groupware Systems

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Association for Computing Machinery

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Large-scale, organization-wide groupware systems are high risk development efforts. Requirements gathering and early evaluation are constrained by the need to attain a critical mass of users and content. One approach to mitigate this risk is to employ Wizard of Oz style system simulations during the requirements gathering phase. While this method has historically been used to test quasi-functional system prototypes, we have found it to be a useful method for assessing organizational feasibility.

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White, Kevin F.; Lutters, Wayne G. (2005): Insightful Illusions: Requirements Gathering for Large-Scale Groupware Systems. Proceedings of the 2005 ACM International Conference on Supporting Group Work. DOI: 10.1145/1099203.1099272. New York, NY, USA: Association for Computing Machinery. pp. 448–449. Sanibel Island, Florida, USA

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requirements gathering, Wizard of Oz, methodology

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Number of citations to item: 1

  • Maximiliano Canche, Jose A. Pino (2021): Requirements Elicitation for Collaborative Systems: A Systematic Review, In: 2021 IEEE 24th International Conference on Computer Supported Cooperative Work in Design (CSCWD), doi:10.1109/cscwd49262.2021.9437880
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