Conference Paper

Emotional Communication in Instant Messaging

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Document type

Text/Conference Paper

Additional Information

Date

2014

Authors

Journal Title

Journal ISSN

Volume Title

Source

Proceedings of the 2014 ACM International Conference on Supporting Group Work

Publisher

Association for Computing Machinery

Abstract

In spite of rapid growth of text-based instant messaging (IM) in diverse settings, emotion communication in IM has received limited empirical scrutiny, especially inside casual settings. The main goal of my dissertation project is to, through design research, critically examine how users communicate their emotions in IM and to establish user-centered design solutions to comprehensively support emotional communication via this medium.

Description

Pirzadeh, Afarin (2014): Emotional Communication in Instant Messaging. Proceedings of the 2014 ACM International Conference on Supporting Group Work. DOI: 10.1145/2660398.2660439. Association for Computing Machinery. pp. 272–274. Sanibel Island, Florida, USA

Keywords

text-based cmc , emotional communication , instant messaging (im) , design research

Citation

DOI

10.1145/2660398.2660439

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GROUP 2014