Conference Paper

Emotional Communication in Instant Messaging

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Association for Computing Machinery

Abstract

In spite of rapid growth of text-based instant messaging (IM) in diverse settings, emotion communication in IM has received limited empirical scrutiny, especially inside casual settings. The main goal of my dissertation project is to, through design research, critically examine how users communicate their emotions in IM and to establish user-centered design solutions to comprehensively support emotional communication via this medium.

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Pirzadeh, Afarin (2014): Emotional Communication in Instant Messaging. Proceedings of the 2014 ACM International Conference on Supporting Group Work. DOI: 10.1145/2660398.2660439. Association for Computing Machinery. pp. 272–274. Sanibel Island, Florida, USA

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text-based cmc, emotional communication, instant messaging (im), design research

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Number of citations to item: 3

  • Evropi Stefanidi, Nadine Wagener, Dustin Augsten, Andy Augsten, Leon Reicherts, Paweł W. Woźniak, Johannes Schöning, Yvonne Rogers, Jasmin Niess (2024): TeenWorlds: Supporting Emotional Expression for Teenagers with their Parents and Peers through a Collaborative VR Experience, In: 30th ACM Symposium on Virtual Reality Software and Technology, doi:10.1145/3641825.3687754
  • Katherine Hamilton, Susan Mohammed, Rachel Tesler, Vincent Mancuso, Michael D. McNeese (2017): Evaluating Team Cognition, In: Cognitive Systems Engineering, doi:10.1201/9781315155401-12
  • Zolboo Erdenebaatar, Riyad Alshammari, Biswajit Nandy, Nabil Seddigh, Marwa Elsayed, Nur Zincir-Heywood (2023): Depicting Instant Messaging Encrypted Traffic Characteristics through an Empirical Study, In: 2023 32nd International Conference on Computer Communications and Networks (ICCCN), doi:10.1109/icccn58024.2023.10230093
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