A Stakeholders' Analysis of the Systems That Support Foster Care
Proceedings of the 2018 ACM International Conference on Supporting Group Work
Association for Computing Machinery
This paper focuses on understanding how the key stakeholders of the foster care system work together, as well as the systems that facilitate collaboration. We conducted 20 interviews with foster parents, 2 with non-profit agencies, and 1 case worker interview. Our findings suggest that each stakeholder faces their own unique challenges and sociotechnical systems put in place to assist stakeholders are not sufficient for addressing these concerns. This poster identifies the major stakeholders, their goals and needs, as well as the systems used. Our work helps identify gaps in order to design more effective systems that can better support the foster care system.