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- Conference PaperExploring shaping and reshaping of work(Proceedings of 20th European Conference on Computer-Supported Cooperative Work, 2022) Sheikh, RiyazContinuous technological development dominates the discourse around the nature of established and new work practices. It conceptualizes, decides, and designs the present and future of work and workers to conform to the cutting-edge globalized market. Without disavowing the potential and influence of the emerging technologies, this paper documents the intention to explore work practices from the worker’s perspective, particularly considering the economic aspects of their labor, reacting to how the technologies shape work and how it is performed in situ, and how workers interact and collaborate to conduct the work. The discussed research intends to use ethnographic and participatory research methods. It aims to contribute to the related CSCW and HCI discussions by recentering epistemology of technology-determined work around the worker by recognizing the economic positioning of their labor.
- Conference PaperExploring interaction patterns of public seating as a triangulation element encouraging social interaction(Proceedings of 20th European Conference on Computer-Supported Cooperative Work, 2022) Gunay, PelinDesign and programming of triangulation elements are formative actors in crafting the dynamics of interpersonal interactions in public settings. With the proliferation of technology, new placemaking strategies, along with an approach of the city as a playground illustrate an expansion in the variety of interaction dynamics in public spaces (Hespanhol & Dalsgaard, 2015). This Ph.D. research questions the role of design as an interaction initiator between citizens in public settings through seating elements. The objective is to explore the interaction design space of ‘21st cc triangulation elements’ and emergent social interaction patterns through the lens of embodiment. A corpus is developed and analysed using methods adopted from grounded theory. Analysed data provided further information to generate design concepts for prototyping and testing interactive seating elements.
- Conference PaperFood does not teleport: Exploring work practice on food delivery platforms through ethnographic inquiry(Proceedings of 20th European Conference on Computer-Supported Cooperative Work, 2022) Kusk, Kalle
- Conference PaperDestabilising Data in Nordic Asylum Decision-making(Proceedings of 20th European Conference on Computer-Supported Cooperative Work, 2022) Kaltenhäuser, KristinAsylum decision-making is a complex collaborative work domain. The probability of receiving asylum for individuals from the same country of origin varies signifcantly across states. Research in this area has been conducted in different disciplines, such as legal studies, social sciences and data science. It remains fragmented and applies discrete methodologies that are rarely integrated. I will combine qualitative work/domain expertise and participatory dialogue with computational decision modelling to answer two questions: 1) What factors shape the production of national asylum decisions? and 2) Why do asylum outcomes across similar cases differ so much from one another? I aim to map a set of interdisciplinary methodological and conceptual tools for engaging asylum decision-making data that can lead to the discovery of possible missing data and "counter datasets." In a preliminary study, I investigated gender-related categories of an open dataset of 9.075 Danish asylum case summaries using data science methods and applying an archival perspective. The analytical insights will be used to facilitate the grounded sensemaking of data together with different groups of practitioners.
- Conference PaperLarge-scale Visualisations in Support of Strategic Decisions(Proceedings of 20th European Conference on Computer-Supported Cooperative Work, 2022) Menukhin, OlgaDigitalisation of organisational processes requires decision makers to evaluate information generated by newly-adopted digital technology. Making business decisions that involve digital modelling and the impact of visualising model-derived alternatives on strategic decision-making has not been explored by neither management nor visualisation literature. Current visualisation research lacks studies evidently connecting data visualisation to decision-making in the corporate environment. This research addresses this gap by investigating information visualisation requirements when digital alternatives are shown in the context of multi-perspective distributed decision-making, where multiple stakeholders will have different information needs as well as evaluative and decision- making tasks. This study contributes to the visualisation research agenda by focusing on explicit visualisation support to management decision-making in organisations by: 1) exploring information and visualisation requirements for cross-functional stakeholders, 2) developing information visualisation principles to support collaborative distributed decision- making, 3) exploring visualisations as evolvable boundary objects.
- Conference PaperIt takes a village to raise an AI system - realising AI potential in healthcare(Proceedings of 20th European Conference on Computer-Supported Cooperative Work, 2022) Zajac, Hubert Dariusz
- Conference PaperDesigning User-Adaptive Video Meeting Systems(Proceedings of 20th European Conference on Computer-Supported Cooperative Work, 2022) Seitz, JuliaVideo meetings are omnipresent in our daily life. Besides their widely acknowledged advantages, negative impacts in the form of the “ZOOM fatigue” phenomenon became increasingly observable. This feeling of exhaustion according to current knowledge is caused by a myriad of antecedents, where inappropriate or extensive use is recognized as a major driver for ZOOM fatigue. Currently proposed countermeasures are mostly related to changing user behavior and require action from the user. To shift the action from the user to the system, in my PhD project, I aim to design a user-adaptive video meeting system that automatically adapts based on the recognition of user’s current state with biosignals. Thereby, I plan to contribute with descriptive and prescriptive knowledge on user-adaptive video meeting systems.
- Conference PaperThe Structure of Social Documents: Visualising Digital Traces of Collaborative Work(Proceedings of 20th European Conference on Computer-Supported Cooperative Work, 2022) Mosen, JulianSocial documents are user-generated digital artefacts, created for collaboration and communication among employees. Typical examples are wiki articles or blog posts including comments and attachments, which are stored and interacted with in enterprise collaboration systems. These documents are highly networked and contain a huge amount of meta data about who created or contributed new information. They provide a valuable data source for the reconstruction of user interactions and can be transformed into detailed descriptions of patterns and practices of digital work. The analysis of such rich stories will help to develop a better understanding how digital collaboration takes place in organisations. Unfortunately, existing research on social documents as traces of digital work is very limited. Assembling the single traces to rich stories requires knowledge about components, possible compositions, relations and emerging structures of social documents. These characteristics are less explored and limit the use of social documents for further studies on collaborative activities. The proposed dissertation aims to contribute to this problem through an in-depth investigation of the structures of social documents by developing and applying methods and tools for visualising the network and graph characteristics of real data to uncover patterns and common characteristics of digital work.
- Conference PaperPublic School Boundaries and Society(Proceedings of 20th European Conference on Computer-Supported Cooperative Work, 2022) Sistrunk, AndreeaPublic school districts play a pivotal role in the functioning of education systems around the world and society in general. Often the public school system relies on a proximity-based assignment to pair residences with neighborhood schools. Housing developments and increase in population generate a continuous need for more school space and redrawing the school attendance zone boundaries, known as rezoning. Rezoning implies debates and agreement over resource allocation in public deliberations held by school authority and community members. Unfortunately these debates are known to be highly contentious. My dissertation seeks to understand if we can improve the state of practice in public school boundary assignments, methodologies, and impact. Specifcally,I tryto (i)understandif thetraditionalprocessof in persondeliberationcan beneft from total or partial improvement through online participation, (ii) enhance the state of practice with interdisciplinary research from human computing interaction, geographical information systems, and education policies to decrease the complexity and abundance of information, connections, and judgement this process entails, (iii) understand if transparency of data backed decisions can remove bias and rebuild trust in this particular context.
- Conference PaperDesign, Implementation and Use of Welfare Technology: Moving Healthcare Activities into Homes(Proceedings of 20th European Conference on Computer-Supported Cooperative Work, 2022) Hochwarter, Stefan