Journal Article

Sotto Voce: Facilitating Social Learning in a Historic House

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Date

2008, 2008

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Volume Title

Source

Computer Supported Cooperative Work (CSCW): Vol. 17, No. 1

Publisher

Springer

Abstract

This study examines visitors’ use of two different electronic guidebook prototypes, the second an iteration of the first, that were developed to support social interaction between companions as they tour a historic house. Three studies were conducted in which paired visitors’ social interactions were video- and audio-recorded for analysis. Using conversation analysis, the data from the use of prototype 1 and prototype 2 were compared. It was found that audio delivery methods were consequential to the ways in which visitors structurally organized their social activity. Further, the availability of structural opportunities for social interaction between visitors has implications for the ways in which the learning process occurs in museum settings.

Description

Szymanski, Margaret H.; Aoki, Paul M.; Grinter, Rebecca E.; Hurst, Amy; Thornton, James D.; Woodruff, Allison (2008): Sotto Voce: Facilitating Social Learning in a Historic House. Computer Supported Cooperative Work (CSCW): Vol. 17, No. 1. DOI: 10.1007/s10606-007-9067-y. Springer. PISSN: 1573-7551. pp. 5-34

Keywords

conversation analysis, electronic guidebook, historic house, informal learning, museum

Citation

DOI

10.1007/s10606-007-9067-y

URI

URI

http://dx.doi.org/10.1007/s10606-007-9067-y
 https://dl.eusset.eu/handle/20.500.12015/4006

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JCSCW Vol. 17 (2008)

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Referenced By

Number of citations to item: 41

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