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Title: Leveraging Coordinative Conventions to Promote Collaboration Awareness
Authors: Cabitza, Federico
Simone, Carla
Sarini, Marcello
Keywords: awareness promoting information;clinical record;collaboration awareness;coordinative conventions;electronic patient record;hospital work
Issue Date: 2009
Publisher: Springer
metadata.dc.relation.ispartof: Computer Supported Cooperative Work (CSCW): Vol. 18, No. 4
metadata.mci.reference.pages: 301-330
Series/Report no.: Computer Supported Cooperative Work (CSCW)
Abstract: The paper discusses the conventions used by medical practitioners to improve their collaboration mediated by Clinical Records. The case study focuses on the coordinative conventions identified in two wards of an Italian hospital and highlights their role and importance in the definition of the requirements of any system supportive of collaborative work practices. These requirements are expressed in terms of the provision of artifact-mediated information that promotes collaboration awareness. The study identified several kinds of Awareness Promoting Information (API): the paper discusses how they can be conveyed both in the web of documental artifacts constituting a Clinical Record and in its computer-based counterpart, the Electronic Patient Record (EPR). The paper ends with the implications for the design of EPRs and for their integration with Hospital Information Systems in light of the findings.
metadata.dc.identifier.doi: 10.1007/s10606-009-9093-z
ISSN: 1573-7551
Appears in Collections:JCSCW Vol. 18 (2009)

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