Journal Article

Leveraging Coordinative Conventions to Promote Collaboration Awareness

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Date

2009, 2009

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Journal Title

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Volume Title

Source

Computer Supported Cooperative Work (CSCW): Vol. 18, No. 4

Publisher

Springer

Abstract

The paper discusses the conventions used by medical practitioners to improve their collaboration mediated by Clinical Records. The case study focuses on the coordinative conventions identified in two wards of an Italian hospital and highlights their role and importance in the definition of the requirements of any system supportive of collaborative work practices. These requirements are expressed in terms of the provision of artifact-mediated information that promotes collaboration awareness. The study identified several kinds of Awareness Promoting Information (API): the paper discusses how they can be conveyed both in the web of documental artifacts constituting a Clinical Record and in its computer-based counterpart, the Electronic Patient Record (EPR). The paper ends with the implications for the design of EPRs and for their integration with Hospital Information Systems in light of the findings.

Description

Cabitza, Federico; Simone, Carla; Sarini, Marcello (2009): Leveraging Coordinative Conventions to Promote Collaboration Awareness. Computer Supported Cooperative Work (CSCW): Vol. 18, No. 4. DOI: 10.1007/s10606-009-9093-z. Springer. PISSN: 1573-7551. pp. 301-330

Keywords

awareness promoting information, clinical record, collaboration awareness, coordinative conventions, electronic patient record, hospital work

Citation

DOI

10.1007/s10606-009-9093-z

URI

URI

http://dx.doi.org/10.1007/s10606-009-9093-z
 https://dl.eusset.eu/handle/20.500.12015/3987

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JCSCW Vol. 18 (2009)

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Referenced By

Number of citations to item: 26

  • (2000): Compilation of References, In: Emerging Research and Trends in Interactivity and the Human-Computer Interface, doi:10.4018/978-1-4666-4623-0.chcrf
  • Cecily Morrison, Geraldine Fitzpatrick, Alan Blackwell (2011): Multi-disciplinary collaboration during ward rounds: Embodied aspects of electronic medical record usage, In: International Journal of Medical Informatics 8(80), doi:10.1016/j.ijmedinf.2011.01.007
  • Federico Cabitza, Carla Simone (2011): Affording Mechanisms: An Integrated View of Coordination and Knowledge Management, In: Computer Supported Cooperative Work (CSCW) 2-3(21), doi:10.1007/s10606-011-9153-z
  • Diana Kusunoki, Aleksandra Sarcevic, Zhan Zhang, Maria Yala (2014): Sketching Awareness: A Participatory Study to Elicit Designs for Supporting Ad Hoc Emergency Medical Teamwork, In: Computer Supported Cooperative Work (CSCW) 1(24), doi:10.1007/s10606-014-9210-5
  • Diana S. Kusunoki, Aleksandra Sarcevic (2015): Designing for Temporal Awareness, In: Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing, doi:10.1145/2675133.2675279
  • Bridget Kane, Saturnino Luz (2011): On record keeping at multidisciplinary team meetings, In: 2011 24th International Symposium on Computer-Based Medical Systems (CBMS), doi:10.1109/cbms.2011.5999025
  • Federico Cabitza, Carla Simone (2012): WOAD, In: End-User Computing, Development, and Software Engineering, doi:10.4018/978-1-4666-0140-6.ch006
  • Craig E. Kuziemsky, Lara Varpio (2011): A model of awareness to enhance our understanding of interprofessional collaborative care delivery and health information system design to support it, In: International Journal of Medical Informatics 8(80), doi:10.1016/j.ijmedinf.2011.01.009
  • Federico Cabitza, Carla Simone (2013): “Drops Hollowing the Stone”: Workarounds as Resources for Better Task-Artifact Fit, In: ECSCW 2013: Proceedings of the 13th European Conference on Computer Supported Cooperative Work, 21-25 September 2013, Paphos, Cyprus, doi:10.1007/978-1-4471-5346-7_6
  • Mark S. Ackerman, Juri Dachtera, Volkmar Pipek, Volker Wulf (2013): Sharing Knowledge and Expertise: The CSCW View of Knowledge Management, In: Computer Supported Cooperative Work (CSCW) 4-6(22), doi:10.1007/s10606-013-9192-8
  • Diana S. Kusunoki (2014): Display design to support awareness during emergency medical teamwork, In: Proceedings of the companion publication of the 17th ACM conference on Computer supported cooperative work & social computing, doi:10.1145/2556420.2556826
  • Federico Cabitza, Alvise Mattozzi (2017): The semiotics of configurations for the immanent design of interactive computational systems, In: Journal of Visual Languages & Computing, doi:10.1016/j.jvlc.2017.01.003
  • Muhammad Adeel, Bernhard Nett, Turkan Gurbanova, Volker Wulf, David Randall (2013): The Challenges of Microfinance Innovation: Understanding ‘Private Services’, In: ECSCW 2013: Proceedings of the 13th European Conference on Computer Supported Cooperative Work, 21-25 September 2013, Paphos, Cyprus, doi:10.1007/978-1-4471-5346-7_14
  • Federico Cabitza, Carla Simone (2010): WOAD, In: Journal of Organizational and End User Computing 2(22), doi:10.4018/joeuc.2010101905
  • Federico Cabitza, Carla Simone (2015): Building Socially Embedded Technologies: Implications About Design, In: Computer Supported Cooperative Work, doi:10.1007/978-1-4471-6720-4_11
  • Federico Cabitza, Carla Simone (2012): “Whatever Works”, In: Phenomenology, Organizational Politics, and IT Design, doi:10.4018/978-1-4666-0303-5.ch006
  • Federico Cabitza, Iade Gesso (2011): Web of Active Documents: An Architecture for Flexible Electronic Patient Records, In: Communications in Computer and Information Science, doi:10.1007/978-3-642-18472-7_4
  • Andreas Kaas Johansen, Frederik Vahr Bjarnø Lauridsen, Vlad Manea, Konstantin Slavin-Borovskij, Troels Mønsted (2015): Improving Coordination of Care Centers for the Elderly through IT Support, In: Proceedings of the 18th ACM Conference Companion on Computer Supported Cooperative Work & Social Computing, doi:10.1145/2685553.2699009
  • Kjeld Schmidt (2008): Formation and Fragmentation, In: Computer Supported Cooperative Work, doi:10.1007/978-1-84800-068-1_11
  • Federico Cabitza, Carla Simone, Marco P. Locatelli (2012): Supporting artifact-mediated discourses through a recursive annotation tool, In: Proceedings of the 17th ACM international conference on Supporting group work, doi:10.1145/2389176.2389215
  • Federico Cabitza, Iade Gesso (2014): Reporting a User Study on a Visual Editor to Compose Rules in Active Documents, In: Advances in Human and Social Aspects of Technology, doi:10.4018/978-1-4666-4623-0.ch009
  • F. Cabitza, I. Gesso, C. Simone (2012): Providing end-users with a visual editor to make their electronic documents active, In: 2012 IEEE Symposium on Visual Languages and Human-Centric Computing (VL/HCC), doi:10.1109/vlhcc.2012.6344509
  • Enrico Maria Piras, Federico Cabitza, Myriam Lewkowicz, Liam Bannon (2019): Personal Health Records and Patient-Oriented Infrastructures: Building Technology, Shaping (New) Patients, and Healthcare Practitioners, In: Computer Supported Cooperative Work (CSCW) 6(28), doi:10.1007/s10606-019-09364-x
  • Federico Cabitza, Gianluca Colombo, Carla Simone (2013): Leveraging underspecification in knowledge artifacts to foster collaborative activities in professional communities, In: International Journal of Human-Computer Studies 1(71), doi:10.1016/j.ijhcs.2012.02.005
  • Federico Cabitza, Carla Simone (2009): Active artifacts as bridges between context and community knowledge sources, In: Proceedings of the fourth international conference on Communities and technologies, doi:10.1145/1556460.1556478
  • Geraldine Fitzpatrick, Gunnar Ellingsen (2012): A Review of 25 Years of CSCW Research in Healthcare: Contributions, Challenges and Future Agendas, In: Computer Supported Cooperative Work (CSCW) 4-6(22), doi:10.1007/s10606-012-9168-0
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