Please use this identifier to cite or link to this item: https://dl.eusset.eu/handle/20.500.12015/3966
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dc.contributor.authorPiras, Enrico Maria
dc.contributor.authorZanutto, Alberto
dc.date40513
dc.date.accessioned2020-06-06T13:07:22Z-
dc.date.available2020-06-06T13:07:22Z-
dc.date.issued2010
dc.identifier.issn1573-7551
dc.identifier.urihttp://dx.doi.org/10.1007/s10606-010-9128-5
dc.identifier.urihttps://dl.eusset.eu/handle/20.500.12015/3966-
dc.description.abstractFor many years the introduction of Electronic Health Records (EHRs) in medical practice has been considered the best way to provide efficient document sharing among different organizational settings. The actual results of these technologies, though, do not seem to have matched expectations. The issue of document sharing has been lately readdressed by proposing the creation of patient-controlled information and communication technologies, Personal Health Records (PHRs), providing laypeople the tools to access, manage and share their health information electronically by connecting to the existing EHRs and other institutional information systems. In this scenario, patients are called to play a major role in coordinating healthcare professionals by providing them the information they need. From a CSCW perspective the PHR offers an interesting case to reflect on cooperative work that requires new infrastructures that intersect organizational settings and extend into domestic environments. So far though, there has not been enough research to shed light on the self-care activities carried out in the households and how these integrate with the organizational practices of doctors and institutions. Our analyses show that health record keeping is an articulation work necessary for meetings with doctors to proceed smoothly. To do so, people integrate the information contained in medical documents by working on them with annotations, underlinings and integrations. Moreover, we show that health record keeping is a spatialized activity that is inextricably interwoven with the everyday routine and objects. Finally, we provide a tentative classification of three different strategies laypeople use to sort out health records: minimum effort, adaptive, networking.de
dc.publisherSpringer
dc.relation.ispartofComputer Supported Cooperative Work (CSCW): Vol. 19, No. 6
dc.relation.ispartofseriesComputer Supported Cooperative Work (CSCW)
dc.subjectElectronic health record
dc.subjectHealth record management
dc.subjectHealthcare infrastructures
dc.subjectInvisible work
dc.subjectPersonal health record
dc.subjectQualitative research
dc.subjectSelf-care
dc.titlePrescriptions, X-rays and Grocery Lists. Designing a Personal Health Record to Support (The Invisible Work Of) Health Information Management in the Householdde
dc.typeText/Journal Article
mci.reference.pages585-613
dc.identifier.doi10.1007/s10606-010-9128-5
Appears in Collections:JCSCW Vol. 19 (2010)

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