Please use this identifier to cite or link to this item: https://dl.eusset.eu/handle/20.500.12015/3908
Title: From Artefacts to Infrastructures
Authors: Monteiro, Eric
Pollock, Neil
Hanseth, Ole
Williams, Robin
Keywords: CSCW;Ethnography;Infrastructures;Localist
Issue Date: 2013
Publisher: Springer
metadata.dc.relation.ispartof: Computer Supported Cooperative Work (CSCW): Vol. 22
metadata.mci.reference.pages: 575-607
Series/Report no.: Computer Supported Cooperative Work (CSCW)
Abstract: In their initial articulation of the direction of the CSCW field, scholars advanced an open-ended agenda. This continuing commitment to open-ness to different contexts and approaches is not, however, reflected in the contents of the major CSCW outlets. The field appears to privilege particular forms of cooperative work. We find many examples of what could be described as ‘localist studies’, restricted to particular settings and timeframes. This focus on the ‘here and now’ is particularly problematic when one considers the kinds of large-scale, integrated and interconnected workplace information technologies—or what we are calling Information Infrastructures—increasingly found within and across organisations today. CSCW appears unable (or unwilling) to grapple with these technologies—which were at the outset envisaged as falling within the scope of the field. Our paper hopes to facilitate greater CSCW attention to Information Infrastructures through offering a re-conceptualisation of the role and nature of ‘design’. Design within an Information Infrastructures perspective needs to accommodate non-local constraints. We discuss two such forms of constraint: standardisation (how local fitting entails unfitting at other sites) and embeddedness (the entanglement of one technology with other apparently unrelated ones). We illustrate these themes through introducing case material drawn on from a number of previous studies.
metadata.dc.identifier.doi: 10.1007/s10606-012-9167-1
URI: http://dx.doi.org/10.1007/s10606-012-9167-1
https://dl.eusset.eu/handle/20.500.12015/3908
ISSN: 1573-7551
Appears in Collections:JCSCW Vol. 22 (2013)

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