Journal Article

Constructing CSCW: The First Quarter Century

Thumbnail Image

Fulltext URI

Document type

Text/Journal Article

Additional Information

Date

2013, 2013

Authors

Journal Title

Journal ISSN

Volume Title

Source

Computer Supported Cooperative Work (CSCW): Vol. 22

Publisher

Springer

Abstract

As an established field of research, Computer Supported Cooperative Work or CSCW is now well beyond its first quarter century of existence. It is an appropriate time to take stock: What has been achieved, and what issues remain as challenges for the field?—This introductory article will assess what has become of the field, its position as a research field in the wider context of technology development, and its complex physiognomy.

Description

Schmidt, Kjeld; Bannon, Liam (2013): Constructing CSCW: The First Quarter Century. Computer Supported Cooperative Work (CSCW): Vol. 22. DOI: 10.1007/s10606-013-9193-7. Springer. PISSN: 1573-7551. pp. 345-372

Keywords

Computer-Supported Cooperative Work, CSCW

Citation

DOI

10.1007/s10606-013-9193-7

URI

URI

http://dx.doi.org/10.1007/s10606-013-9193-7
 https://dl.eusset.eu/handle/20.500.12015/3894

Collections

JCSCW Vol. 22 (2013)

Endorsement

Review

Supplemented By

Referenced By

Number of citations to item: 88

  • Roberto Martinez-Maldonado, Peter Goodyear, Judy Kay, Kate Thompson, Lucila Carvalho (2016): An Actionable Approach to Understand Group Experience in Complex, Multi-surface Spaces, In: Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, doi:10.1145/2858036.2858213
  • Lorna Heaton, Patrícia Dias da Silva (2016): Cultures of Science and Technology in the Trading Zone: Biodiversity and Open Source Development, In: IFIP Advances in Information and Communication Technology, doi:10.1007/978-3-319-50109-3_2
  • Khuloud Abou Amsha, Erik Gronvall, Joanna Saad-Sulonen (2023): Emergent Collaborations Outside of Organizational Frameworks: Exploring Relevant Concepts, In: The 11th International Conference on Communities and Technologies (C&T), doi:10.1145/3593743.3593778
  • Kristina Tornbjerg, Anne Marie Kanstrup, Mikael B. Skov, Matthias Rehm (2021): Investigating human-robot cooperation in a hospital environment, In: Designing Interactive Systems Conference 2021, doi:10.1145/3461778.3462101
  • Klaus Bruhn Jensen (2023): Intermediality and Metamediality: From Analog Representations to Digital Resources, In: The Palgrave Handbook of Intermediality, doi:10.1007/978-3-030-91263-5_57-1
  • Claudine Bonneau, Simon Bourdeau (2019): Computer-supported collaboration: simulation-based training using LEGO®, In: Educational Technology Research and Development 6(67), doi:10.1007/s11423-019-09689-w
  • Francesco Gianni, Simone Mora, Monica Divitini (2019): RapIoT toolkit: Rapid prototyping of collaborative Internet of Things applications, In: Future Generation Computer Systems, doi:10.1016/j.future.2018.02.030
  • Margunn Aanestad, Bob Jolliffe, Arunima Mukherjee, Sundeep Sahay (2014): Infrastructuring Work: Building a State-Wide Hospital Information Infrastructure in India, In: Information Systems Research 4(25), doi:10.1287/isre.2014.0557
  • Zainura Idrus, Siti Z.Z. Abidin, N. Omar (2015): Managing CSCW’s users in scripting language, In: 2015 Fourth International Conference on Future Generation Communication Technology (FGCT), doi:10.1109/fgct.2015.7300238
  • Danzhao Cheng, Eugene Ch’ng (2022): Facilitating Situated Crowdsourcing of 3D Cultural Heritage via Asynchronous Virtual Collaboration, doi:10.21203/rs.3.rs-2245108/v1
  • Luigina Ciolfi, Aparecido Fabiano Pinatti de Carvalho (2014): Work Practices, Nomadicity and the Mediational Role of Technology, In: Computer Supported Cooperative Work (CSCW) 2(23), doi:10.1007/s10606-014-9201-6
  • Kimberly García, Sonia Mendoza, Dominique Decouchant, Patrick Brézillon (2016): Facilitating resource sharing and selection in ubiquitous multi-user environments, In: Information Systems Frontiers 5(20), doi:10.1007/s10796-016-9708-0
  • Susann Wagenknecht, Ingrid Erickson, Carsten Østerlund, Melissa Mazmanian, Pernille Bjørn (2017): Theory Transfers?, In: Companion of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, doi:10.1145/3022198.3022654
  • Janis Lena Meissner, Nicolas Pretterhofer, Nadja Bergmann, Edeltraud Haselsteiner (2022): The Hidden Technological Labour of Service Workers in Health and Beauty Shops, In: 2022 Symposium on Human-Computer Interaction for Work, doi:10.1145/3533406.3533413
  • Lars R. Christensen, Olav W. Bertelsen (2015): A View of Causation for CSCW: Manipulation and Control in the Material Field of Work, In: Computer Supported Cooperative Work, doi:10.1007/978-1-4471-6720-4_8
  • Marianne Stang Våland, Susse Georg (2015): Designing a Counter: the Constitutive Entanglement of the Social and the Material in Architectural Desi, In: Architecture, Materiality and Society, doi:10.1057/9781137461131_3
  • Eleni Georganta, Claudia Peus, Jasmin Niess (2023): Interactive technologies through the lens of team effectiveness: an interdisciplinary systematic literature review, In: European Journal of Work and Organizational Psychology 2(33), doi:10.1080/1359432x.2023.2178904
  • Erik A. M. Borglund (2020): Records-Making During Crisis Management – Rule Based or Discretion Driven?, In: Lecture Notes in Computer Science, doi:10.1007/978-3-030-43687-2_50
  • Gisela Reyes-Cruz, Joel E. Fischer, Stuart Reeves (2022): Demonstrating Interaction: The Case of Assistive Technology, In: ACM Transactions on Computer-Human Interaction 5(29), doi:10.1145/3514236
  • Aparecido Fabiano Pinatti de Carvalho (2014): Collaborative Work and Its Relationship to Technologically-Mediated Nomadicity, In: COOP 2014 - Proceedings of the 11th International Conference on the Design of Cooperative Systems, 27-30 May 2014, Nice (France), doi:10.1007/978-3-319-06498-7_13
  • Susanne Bødker, Sarah Fox, Nicolas Lalone, Megh Marathe, Robert Soden (2023): (Re)Connecting History to the Theory and Praxis of HCI, In: ACM Transactions on Computer-Human Interaction 2(30), doi:10.1145/3589804
  • Robin Sokol (2019): <i>Do we X, Should/Shall we X, Let’s X</i>, In: Interaction Studies. Social Behaviour and Communication in Biological and Artificial Systems 2(20), doi:10.1075/is.17013.sok
  • Marianne Kinnula, Netta Iivari, Leena Kuure, Tonja Molin-Juustila (2023): Educational Participatory Design in the Crossroads of Histories and Practices – Aiming for Digital Transformation in Language Pedagogy, In: Computer Supported Cooperative Work (CSCW) 4(32), doi:10.1007/s10606-023-09473-8
  • Roberto Martinez-Maldonado, Andrew Clayphan, Judy Kay (2015): Deploying and Visualising Teacher’s Scripts of Small Group Activities in a Multi-surface Classroom Ecology: a Study in-the-wild, In: Computer Supported Cooperative Work (CSCW) 2-3(24), doi:10.1007/s10606-015-9217-6
  • Vivek Kant (2018): Varieties of being “social”: Cognitive work analysis, symbolic interactionism, and sociotechnical systems, In: Human Factors and Ergonomics in Manufacturing &amp; Service Industries 6(28), doi:10.1002/hfm.20764
  • Simon Elias Bibri (2019): Awareness Aspects and Effects on Coordination and Information Sharing in the Domain of Software Engineering as CSCW: An Ethnographic Study, In: Augmented Human Research 1(4), doi:10.1007/s41133-019-0016-3
  • Vincenzo Morabito (2014): Digital Work and Collaboration, In: Trends and Challenges in Digital Business Innovation, doi:10.1007/978-3-319-04307-4_6
  • Robert Soden, David Ribes, Maggie Jack, Will Sutherland, Vera Khovanskaya, Seyram Avle, Phoebe Sengers, Susanne Bødker (2019): Fostering Historical Research in CSCW &amp; HCI, In: Companion Publication of the 2019 Conference on Computer Supported Cooperative Work and Social Computing, doi:10.1145/3311957.3359436
  • Myriam Lewkowicz, Pascal Salembier (2015): Analysing and Supporting Cooperative Practices: An Interdisciplinary Approach, In: Computer Supported Cooperative Work, doi:10.1007/978-1-4471-6720-4_9
  • Jorunn Bjerkan, Victor Valderaune, Rose Mari Olsen (2020): «Vi har jo blåboka, svartboka og alle listene …» En kvalitativ studie blant pleiefaglig ansatte og studenter om dokumentasjonspraksis i helse- og omsorgstjenesten., In: Tidsskrift for omsorgsforskning 2(6), doi:10.18261/issn.2387-5984-2020-02-05
  • Claus Bossen, Timo Leimbach (2017): Project Management Practices as a Subject of Research for CSCW, In: Proceedings of the ACM on Human-Computer Interaction CSCW(1), doi:10.1145/3134660
  • Ethan S. Bernstein (2017): Making Transparency Transparent: The Evolution of Observation in Management Theory, In: Academy of Management Annals 1(11), doi:10.5465/annals.2014.0076
  • Lars Rune Christensen (2015): On Intertext in Chemotherapy: an Ethnography of Text in Medical Practice, In: Computer Supported Cooperative Work (CSCW) 1(25), doi:10.1007/s10606-015-9238-1
  • Kathy Cheng, Phil Cuvin, Alison Olechowski, Shurui Zhou (2023): User Perspectives on Branching in Computer-Aided Design, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(7), doi:10.1145/3610220
  • Arto Lanamäki, Karin Väyrynen (2016): Six Issues in Which IS and CSCW Research Communities Differ, In: COOP 2016: Proceedings of the 12th International Conference on the Design of Cooperative Systems, 23-27 May 2016, Trento, Italy, doi:10.1007/978-3-319-33464-6_1
  • Charlott Sellberg, Aud Marit Wahl, Martin Viktorelius (2022): Moving Control from Ship to Shore: Computer Supported Cooperative Work in Autonomous Shipping, In: Lecture Notes in Networks and Systems, doi:10.1007/978-3-030-98015-3_8
  • Sena Cucumak, Özge Subaşı (2022): A Critical Literature Review for Equal Participation in Human-Animal Interactions in Design, In: Companion Publication of the 2022 Conference on Computer Supported Cooperative Work and Social Computing, doi:10.1145/3500868.3559467
  • Joan Cahill, Nick McDonald, Rabea Morrison, Darragh Lynch (2016): The operational validation of new cockpit technologies supporting all conditions operations: a case study, In: Cognition, Technology &amp; Work 3(18), doi:10.1007/s10111-016-0380-4
  • Elitsa Alexander, Sabrina Bresciani, Martin J. Eppler (2015): Understanding the impact of visual representation restrictiveness on experience sharing: An experimental assessment, In: Journal of Visual Languages &amp; Computing, doi:10.1016/j.jvlc.2015.09.003
  • Pernille Bjørn, Luigina Ciolfi, Mark Ackerman, Geraldine Fitzpatrick, Volker Wulf (2016): Practice-based CSCW Research, In: Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion, doi:10.1145/2818052.2893365
  • Corentin Stalder, Guillaume Ducellier, Myriam Lewkowicz (2023): The implementation of a digital twin as an intelligent asset management system of a railway infrastructure: application to the work scheduling process at SNCF Réseau, In: Transportation Research Procedia, doi:10.1016/j.trpro.2023.11.720
  • Luigina Ciolfi, Myriam Lewkowicz, Kjeld Schmidt (2023): Computer-Supported Cooperative Work, In: Handbook of Human Computer Interaction, doi:10.1007/978-3-319-27648-9_30-1
  • Janto Skowronek, Alexander Raake, Gunilla H. Berndtsson, Olli S. Rummukainen, Paolino Usai, Simon N. B. Gunkel, Mathias Johanson, Emanuel A. P. Habets, Ludovic Malfait, David Lindero, Alexander Toet (2022): Quality of Experience in Telemeetings and Videoconferencing: A Comprehensive Survey, In: IEEE Access, doi:10.1109/access.2022.3176369
  • Pernille Bjørn, Morten Esbensen, Rasmus Eskild Jensen, Stina Matthiesen (2014): Does Distance Still Matter? Revisiting the CSCW Fundamentals on Distributed Collaboration, In: ACM Transactions on Computer-Human Interaction 5(21), doi:10.1145/2670534
  • Pascal Salembier, Ina Wagner (2021): Studies of Work ‘in the Wild’, In: Computer Supported Cooperative Work (CSCW) 2(30), doi:10.1007/s10606-021-09396-2
  • Lorenz Hoerner, Markus Schamberger, Freimut Bodendorf (2022): Using Tacit Expert Knowledge to Support Shop-floor Operators Through a Knowledge-based Assistance System, In: Computer Supported Cooperative Work (CSCW) 1(32), doi:10.1007/s10606-022-09445-4
  • Mateusz Dolata, Gerhard Schwabe (2018): Don’t be afraid! Persuasive Practices in the Wild, In: Computer Supported Cooperative Work (CSCW) 3-6(27), doi:10.1007/s10606-018-9330-4
  • Thomas Ludwig, Christian Reuter, Volkmar Pipek (2016): From Publics to Communities: Researching the Path of Shared Issues Through ICT, In: Computer Supported Cooperative Work (CSCW) 2-3(25), doi:10.1007/s10606-016-9252-y
  • Anatoliy Gruzd, Priya Kumar, Deena Abul-Fottouh, Caroline Haythornthwaite (2020): Coding and Classifying Knowledge Exchange on Social Media: a Comparative Analysis of the #Twitterstorians and AskHistorians Communities, In: Computer Supported Cooperative Work (CSCW) 6(29), doi:10.1007/s10606-020-09376-y
  • Melanie Duckert, Pernille Bjørn (2024): Revisiting Grudin’s eight challenges for developers of groupware technologies 30 years later, In: i-com 1(23), doi:10.1515/icom-2023-0039
  • Sarah E. Fox, Samantha Shorey, Esther Y. Kang, Dominique Montiel Valle, Estefania Rodriguez (2023): Patchwork: The Hidden, Human Labor of AI Integration within Essential Work, In: Proceedings of the ACM on Human-Computer Interaction CSCW1(7), doi:10.1145/3579514
  • SUZANNE THOMAS, JOHN SHERRY, REBECCA CHIERICHETTI, SINEM ASLAN, LUMINIŢA‐ANDA MANDACHE (2022): Beyond Zoom Fatigue: Ritual and Resilience in Remote Meetings, In: Ethnographic Praxis in Industry Conference Proceedings 1(2022), doi:10.1111/epic.12103
  • Lars Rune Christensen, Thomas Hildebrandt (2017): Modelling Cooperative Work at a Medical Department, In: Proceedings of the 8th International Conference on Communities and Technologies, doi:10.1145/3083671.3083682
  • Susan P. Williams, Petra Schubert (2024): Analysing the Digital Traces of Collaborative Work in Large-Scale Enterprise Collaboration Systems, In: Digitalisierung der Arbeitswelten, doi:10.1007/978-3-658-44458-7_4
  • Ellen Balka, Ina Wagner (2020): A Historical View of Studies of Women’s Work, In: Computer Supported Cooperative Work (CSCW) 2(30), doi:10.1007/s10606-020-09387-9
  • Alexander Rossmann, Gerald Stei (2016): Enterprise Social Networks – Einführung in die Thematik und Ableitung relevanter Forschungsfelder, In: Enterprise Social Networks, doi:10.1007/978-3-658-12652-0_1
  • César A. Collazos, Francisco L. Gutiérrez, Jesús Gallardo, Manuel Ortega, Habib M. Fardoun, Ana Isabel Molina (2018): Descriptive theory of awareness for groupware development, In: Journal of Ambient Intelligence and Humanized Computing 12(10), doi:10.1007/s12652-018-1165-9
  • Martin Viktorelius, Scott N. MacKinnon, Monica Lundh (2021): Automation and the imbrication of human and material agency: A sociomaterial perspective, In: International Journal of Human-Computer Studies, doi:10.1016/j.ijhcs.2020.102538
  • Jonas Frich, Michael Mose Biskjaer, Peter Dalsgaard (2018): Twenty Years of Creativity Research in Human-Computer Interaction, In: Proceedings of the 2018 Designing Interactive Systems Conference, doi:10.1145/3196709.3196732
  • Weigang Wang, Manuele Reani (2017): The rise of mobile computing for Group Decision Support Systems: A comparative evaluation of mobile and desktop, In: International Journal of Human-Computer Studies, doi:10.1016/j.ijhcs.2017.02.008
  • Sebastian Weise, Paul Coulton, Mike Chiasson (2017): Designing in between Local Government and the Public – Using Institutional Analysis in Interventions on Civic Infrastructures, In: Computer Supported Cooperative Work (CSCW) 4-6(26), doi:10.1007/s10606-017-9277-x
  • Michael Hockenhull, Marisa Leavitt Cohn (2021): Speculative Data Work &amp; Dashboards, In: Proceedings of the ACM on Human-Computer Interaction CSCW3(4), doi:10.1145/3434173
  • Babak A. Farshchian, Marius Mikalsen (2023): Using a Service Lens to Better Understand Practices –and Vice Versa, In: Computer Supported Cooperative Work (CSCW) 3(33), doi:10.1007/s10606-023-09478-3
  • António Correia, Hugo Paredes, Benjamim Fonseca (2017): Scientometric analysis of scientific publications in CSCW, In: Scientometrics 1(114), doi:10.1007/s11192-017-2562-0
  • Michael Muller, N. Sadat Shami, Shion Guha, Mikhil Masli, Werner Geyer, Alan Wild (2016): Influences of Peers, Friends, and Managers on Employee Engagement, In: Proceedings of the 19th International Conference on Supporting Group Work, doi:10.1145/2957276.2957292
  • Thomas Schmidt, Annmarie Lassen, Uffe Kock Wiil (2016): A Patient Deterioration Warning System for Boosting Situational Awareness of Monitored Patients, In: 2016 IEEE International Conference on Healthcare Informatics (ICHI), doi:10.1109/ichi.2016.21
  • Peter Dalsgaard, Kim Halskov, Ditte Amund Basballe (2014): Emergent boundary objects and boundary zones in collaborative design research projects, In: Proceedings of the 2014 conference on Designing interactive systems, doi:10.1145/2598510.2600878
  • Lars Rune Christensen, Hasib Ahsan, Mamunur Rashid, Badal Kumar Das (2019): Are you magicians?, In: Proceedings of the Tenth International Conference on Information and Communication Technologies and Development, doi:10.1145/3287098.3287109
  • Frauke Mörike (2021): Inverted Hierarchies on the Shop Floor: The Organisational Layer of Workarounds for Collaboration in the Metal Industry, In: Computer Supported Cooperative Work (CSCW) 1(31), doi:10.1007/s10606-021-09415-2
  • Naja Holten Møller, Maren Gausdal Eriksen, Claus Bossen (2020): A Worker-Driven Common Information Space: Interventions into a Digital Future, In: Computer Supported Cooperative Work (CSCW) 5(29), doi:10.1007/s10606-020-09379-9
  • Andrea K. Thomer, Michael Bernard Twidale, Matthew J. Yoder (2018): Transforming Taxonomic Interfaces, In: Proceedings of the ACM on Human-Computer Interaction CSCW(2), doi:10.1145/3274442
  • Charlotte P. Lee, Drew Paine (2015): From The Matrix to a Model of Coordinated Action (MoCA), In: Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work &amp; Social Computing, doi:10.1145/2675133.2675161
  • Lars Rune Christensen, Richard H. R. Harper (2016): The Many Faces of Computational Artifacts, In: COOP 2016: Proceedings of the 12th International Conference on the Design of Cooperative Systems, 23-27 May 2016, Trento, Italy, doi:10.1007/978-3-319-33464-6_6
  • Isaac Holeman (2018): Room for Silence: Ebola Research, Pluralism and the Pragmatic Study of Sociomaterial Practices, In: Computer Supported Cooperative Work (CSCW) 3-6(27), doi:10.1007/s10606-018-9329-x
  • Carla Simone (2017): Everything Is Permitted Unless Stated Otherwise: Models and Representations in Socio-technical (Re)Design, In: Lecture Notes in Information Systems and Organisation, doi:10.1007/978-3-319-62051-0_5
  • Nuala Walshe, Stephanie Ryng, Jonathan Drennan, Paul O'Connor, Sinéad O'Brien, Clare Crowley, Josephine Hegarty (2021): Situation awareness and the mitigation of risk associated with patient deterioration: A meta-narrative review of theories and models and their relevance to nursing practice, In: International Journal of Nursing Studies, doi:10.1016/j.ijnurstu.2021.104086
  • Anette C. M. Petersen, Marisa Leavitt Cohn, Thomas T. Hildebrandt, Naja Holten Møller (2021): ‘Thinking Problematically’ as a Resource for AI Design in Politicised Contexts, In: CHItaly 2021: 14th Biannual Conference of the Italian SIGCHI Chapter, doi:10.1145/3464385.3464738
  • Kjeld Schmidt (2014): The Concept of ‘Practice’: What’s the Point?, In: COOP 2014 - Proceedings of the 11th International Conference on the Design of Cooperative Systems, 27-30 May 2014, Nice (France), doi:10.1007/978-3-319-06498-7_26
  • Clara Caldeira, Cleidson R.B. de Souza, Letícia Machado, Marcelo Perin, Pernille Bjørn (2022): Crisis Readiness: Revisiting the Distance Framework During the COVID-19 Pandemic, In: Computer Supported Cooperative Work (CSCW) 2(32), doi:10.1007/s10606-022-09427-6
  • Dalma Geszten, Balázs Péter Hámornik, Károly Hercegfi (2020): Empirical study of Team Usability Testing: a laboratory experiment, In: Cognition, Technology &amp; Work 4(23), doi:10.1007/s10111-020-00647-8
  • Roberto Martinez-Maldonado, Mykola Pechenizkiy, Simon Buckingham Shum, Tamara Power, Carolyn Hayes, Carmen Axisa (2017): Modelling Embodied Mobility Teamwork Strategies in a Simulation-Based Healthcare Classroom, In: Proceedings of the 25th Conference on User Modeling, Adaptation and Personalization, doi:10.1145/3079628.3079697
  • Fahimeh Ghasemian, Kamran Zamanifar, Nasser Ghasem-Aqaee, Noshir Contractor (2016): Toward a better scientific collaboration success prediction model through the feature space expansion, In: Scientometrics 2(108), doi:10.1007/s11192-016-1999-x
  • Roberto Martinez-Maldonado, Judy Kay, Simon Buckingham Shum, Kalina Yacef (2017): Collocated Collaboration Analytics: Principles and Dilemmas for Mining Multimodal Interaction Data, In: Human–Computer Interaction 1(34), doi:10.1080/07370024.2017.1338956
  • Airi Lampinen, Victoria Bellotti, Coye Cheshire, Mary Gray (2016): CSCW and theSharing Economy: The Future of Platforms as Sites of Work Collaboration and Trust, In: Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion, doi:10.1145/2818052.2855527
  • Julia Boppert, Susanne Sczogiel, Stephanie Schmitt-Rüth, Klaus Schmierl, Andreas Stöckl, Olaf Struck (2022): Digitale Kooperationssysteme im Mittelstand: Innovative Kommunikations- und Kooperationsprozesse in der digitalen Arbeitswelt, In: Digitalisierung der Arbeitswelt im Mittelstand 2, doi:10.1007/978-3-662-65858-1_4
  • Esdras Paravizo, Renato Rodrigues Luvizoto de Souza (2018): Playing for Real: An Exploratory Analysis of Professional Esports Athletes’ Work, In: Advances in Intelligent Systems and Computing, doi:10.1007/978-3-319-96077-7_54
  • Maicon Gouvêa de Oliveira, Michèle Routley, Robert Phaal (2022): The digitalisation of roadmapping workshops, In: Journal of Engineering and Technology Management, doi:10.1016/j.jengtecman.2022.101694
  • Roberta Cuel, Diego Ponte (2019): Decisions and Infrastructure (In)visibility: A Case Study, In: Lecture Notes in Information Systems and Organisation, doi:10.1007/978-3-030-23665-6_26
Please note: Providing information about citations is only possible thanks to to the open metadata APIs provided by crossref.org and opencitations.net. These lists may be incomplete due to unavailable citation data.source: opencitations.net, crossref.org