Journal Article

NetWORKers and their Activity in Intensional Networks

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2002, 2002

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Computer Supported Cooperative Work (CSCW): Vol. 11

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Springer

Abstract

Through ethnographic research, we document therise of personal social networks in theworkplace, which we call intensionalnetworks . Paradoxically, we find that the mostfundamental unit of analysis forcomputer-supported cooperative work is not at the group level for many tasks andsettings, but at the individual level aspersonal social networks come to be more andmore important. Collective subjects areincreasingly put together through theassemblage of people found through personalnetworks rather than being constituted as teamscreated through organizational planning andstructuring. Teams are still important butthey are not the centerpiece of labormanagement they once were, nor are they thechief resource for individual workers. We drawattention to the importance of networks as mostCSCW system designs assume a team. We urge thatdesigners take account of networks and theproblems they present to workers.

Description

Nardi, Bonnie A.; Whittaker, Steve; Schwarz, Heinrich (2002): NetWORKers and their Activity in Intensional Networks. Computer Supported Cooperative Work (CSCW): Vol. 11. DOI: 10.1023/A:1015241914483. Springer. PISSN: 1573-7551. pp. 205-242

Keywords

activity theory, collaborative work, communities of practice, social networks

Citation

DOI

10.1023/A:1015241914483

URI

URI

http://dx.doi.org/10.1023/A:1015241914483
 https://dl.eusset.eu/handle/20.500.12015/3600

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JCSCW Vol. 11 (2002)

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Number of citations to item: 164

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