Journal Article

An Integrated Approach to Designing and Evaluating Collaborative Applications and Infrastructures

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2001, 2001

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Computer Supported Cooperative Work (CSCW): Vol. 10, No. 1

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Springer

Abstract

Collaborative systems include both general infrastructures and specific applications for supporting collaboration. Because of the relative newness and complexity of these systems, it has been unclear what approach should be used to design and evaluate them. Based on the lessons learned from our work and that of others on collaborative systems, we have derived an integrated approach to researching collaborative applications and infrastructures. The approach can be described as a sequence of steps: We decompose the functionality of collaboration systems into smaller functions that can be researched more-or-less independently. For each of these functions, we adopt general (system-independent) principles regarding the design and implementation of the function, identify collaboration scenarios at multiple levels of abstraction, identify requirements based on the scenarios, adopt an interaction model to meet the requirements, realize the interaction model as a concrete user interface, develop a logical architecture of the system, identify a physical architecture for placing the logical components in a distributed system, develop infrastructure abstractions, use the abstractions to implement applications, and perform lab studies, field experiments, and simulations to evaluate the infrastructure and applications. As in other models with multiple phases, feedback from subsequent phases is used to modify the results from the previous phases. In this paper, we describe, illustrate and motivate this research plan.

Description

Dewan, Prasun (2001): An Integrated Approach to Designing and Evaluating Collaborative Applications and Infrastructures. Computer Supported Cooperative Work (CSCW): Vol. 10, No. 1. DOI: 10.1023/A:1011266229161. Springer. PISSN: 1573-7551. pp. 75-111

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DOI

10.1023/A:1011266229161

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http://dx.doi.org/10.1023/A:1011266229161
 https://dl.eusset.eu/handle/20.500.12015/3578

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JCSCW Vol. 10 (2001)

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Referenced By

Number of citations to item: 21

  • Christiane Rau, Anne-Katrin Neyer, Kathrin M. Möslein (2012): Innovation practices and their boundary-crossing mechanisms: a review and proposals for the future, In: Technology Analysis & Strategic Management 2(24), doi:10.1080/09537325.2012.647647
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  • Carlos Alario-Hoyos, Miguel Luis Bote-Lorenzo, Eduardo Gómez-Sánchez, Juan Ignacio Asensio-Pérez, Guillermo Vega-Gorgojo, Adolfo Ruiz-Calleja (2012): Integration of External Tools in VLEs with the GLUE! Architecture: A Case Study, In: Lecture Notes in Computer Science, doi:10.1007/978-3-642-33263-0_29
  • J.P.H. Huang (2000): An enhanced approach to support collaborative systems evaluation, In: 13th IEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises, doi:10.1109/enabl.2004.12
  • Steven R. Haynes, Sandeep Purao, Amie L. Skattebo, Steven R. Haynes (2009): Scenario-Based Methods for Evaluating Collaborative Systems, In: Computer Supported Cooperative Work (CSCW) 4(18), doi:10.1007/s10606-009-9095-x
  • Robert Slagter, Margit Biemans (2003): Designing Tailorable Groupware for the Healthcare Domain, In: Lecture Notes in Computer Science, doi:10.1007/978-3-540-39850-9_5
  • Yi Yang, Du Li (2006): EXEC: An Evolvable and eXtensible Environment for Collaboration, In: Fourth International Conference on Creating, Connecting and Collaborating through Computing (C5'06), doi:10.1109/c5.2006.18
  • Vassilios Peristeras, Maria Antonia Martínez-Carreras, Antonio F. Gómez-Skarmeta, Wolfgang Prinz, Peyman Nasirifard (2010): Towards a Reference Architecture for Collaborative Work Environments, In: International Journal of e-Collaboration 1(6), doi:10.4018/jec.2010091102
  • Hans Frederick Cox, Sudhanshu Kumar Semwal (2015): PIED: An IDE for poets using a mobile or wearable device, In: 2015 International Conference on Collaboration Technologies and Systems (CTS), doi:10.1109/cts.2015.7210465
  • Claudia-Lavinia Ignat, Moira C. Norrie (2004): CoDoc: Multi-mode Collaboration over Documents, In: Notes on Numerical Fluid Mechanics and Multidisciplinary Design, doi:10.1007/978-3-540-25975-6_41
  • Vassilios Peristeras, Antonia Martínez-Carreras, Antonio F. Gómez-Skarmeta, Wolfgang Prinz, Peyman Nasirifard (2000): Towards a Reference Architecture for Collaborative Work Environments, In: Advancing Collaborative Knowledge Environments, doi:10.4018/978-1-61350-459-8.ch002
  • Miguel L. Bote-Lorenzo, Eduardo Gómez-Sánchez, Guillermo Vega-Gorgojo, Yannis A. Dimitriadis, Juan I. Asensio-Pérez, Iván M. Jorrín-Abellán (2008): Gridcole: A tailorable grid service based system that supports scripted collaborative learning, In: Computers & Education 1(51), doi:10.1016/j.compedu.2007.05.004
  • Angela Cora Garcia, Mark E. Dawes, Mary Lou Kohne, Felicia M. Miller, Stephan F. Groschwitz (2006): Workplace studies and technological change, In: Annual Review of Information Science and Technology 1(40), doi:10.1002/aris.1440400117
  • YI YANG, DU LI (2005): Supporting Adaptable Consistency Control in Structured Collaborative Workspaces, In: Computer Supported Cooperative Work (CSCW) 5(14), doi:10.1007/s10606-005-9003-y
  • Carlos Alario-Hoyos, Miguel L. Bote-Lorenzo, Eduardo Gómez-Sánchez, Juan I. Asensio-Pérez, Guillermo Vega-Gorgojo, Adolfo Ruiz-Calleja (2013): GLUE!: An architecture for the integration of external tools in Virtual Learning Environments, In: Computers & Education 1(60), doi:10.1016/j.compedu.2012.08.010
  • TILL SCHÜMMER, STEPHAN LUKOSCH, ROBERT SLAGTER (2006): USING PATTERNS TO EMPOWER END-USERS — THE OREGON SOFTWARE DEVELOPMENT PROCESS FOR GROUPWARE, In: International Journal of Cooperative Information Systems 02(15), doi:10.1142/s0218843006001360
  • Panagiotis Karampelas (2012): Requirement Identification and Analysis Techniques, In: Lecture Notes in Social Networks, doi:10.1007/978-3-7091-0787-4_3
  • Per Einar Weiseth, Bjørn Erik Munkvold, Bjørn Tvedte, Sjur Larsen (2006): The wheel of collaboration tools, In: Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work, doi:10.1145/1180875.1180913
  • Till Schümmer, Stephan Lukosch, Robert Slagter (2005): Empowering End-Users: A Pattern-Centered Groupware Development Process, In: Lecture Notes in Computer Science, doi:10.1007/11560296_6
  • María Jesús Rodríguez-Triana, Adrian Holzer, Luis P. Prieto, Denis Gillet (2016): Examining the Effects of Social Media in Co-located Classrooms: A Case Study Based on SpeakUp, In: Lecture Notes in Computer Science, doi:10.1007/978-3-319-45153-4_19
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