Journal Article

A Tale of Two Toolkits: Relating Infrastructure and Use in Flexible CSCW Toolkits

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Date

2000, 2000

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Source

Computer Supported Cooperative Work (CSCW): Vol. 9, No. 1

Publisher

Springer

Abstract

The design of software toolkitsembodies a fundamental tension. On the one hand, itaims to reduce programmer effort by providingprefabricated, reusable software modules encapsulatingcommon application behaviours. On the other, it seeksto support a range of applications, which necessitatesavoiding an overly-restrictive commitment toparticular styles of application behaviour. We explore this tension in the domain of collaborativeapplications, which we believe are particularlysubject to problems arising from this tension. Basedon an analysis of the basic issues of flexibility intoolkit design, we explore opportunities for thedesign of toolkits which avoid application style commitments, with illustrations from two toolkits whichwe have developed. A comparative analysis of these twoapproaches provides insight into the underlyingquestions and suggests new design opportunities fortoolkits that provide a framework for applicationenhancement and extension.

Description

Dourish, Paul; Edwards, W. Keith (2000): A Tale of Two Toolkits: Relating Infrastructure and Use in Flexible CSCW Toolkits. Computer Supported Cooperative Work (CSCW): Vol. 9, No. 1. DOI: 10.1023/A:1008709725729. Springer. PISSN: 1573-7551. pp. 33-51

Keywords

collaboration infrastructure, collaborative toolkits, reuse, specialisation, tailorability, toolkit design

Citation

DOI

10.1023/A:1008709725729

URI

URI

http://dx.doi.org/10.1023/A:1008709725729
 https://dl.eusset.eu/handle/20.500.12015/3559

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JCSCW Vol. 09 (2000)

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Referenced By

Number of citations to item: 16

  • Mauro C. Pichiliani, Celso M. Hirata (2006): A Guide to Map Application Components to Support Multi-User Real-Time Collaboration, In: 2006 International Conference on Collaborative Computing: Networking, Applications and Worksharing, doi:10.1109/colcom.2006.361831
  • G. Convertino, U. Farooq, M.B. Rosson, J.M. Carroll (2000): Old is Gold: Integrating Older Workers in CSCW, In: Proceedings of the 38th Annual Hawaii International Conference on System Sciences, doi:10.1109/hicss.2005.461
  • Federico Cabitza, Carla Simone (2013): Computational Coordination Mechanisms: A tale of a struggle for flexibility, In: Computer Supported Cooperative Work (CSCW) 4-6(22), doi:10.1007/s10606-013-9187-5
  • Steven J. Jackson, Alex Pompe, Gabriel Krieshok (2012): Repair worlds, In: Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work, doi:10.1145/2145204.2145224
  • Mark S. Ackerman, Christine A. Halverson, Thomas Erickson, Wendy A. Kellogg (2000): Reflections and Conclusions: Toward a Theory of Resources, In: Computer Supported Cooperative Work, doi:10.1007/978-1-84628-901-9_11
  • Andrea K Thomer, Karen M Wickett (2020): Relational data paradigms: What do we learn by taking the materiality of databases seriously?, In: Big Data & Society 1(7), doi:10.1177/2053951720934838
  • David Ribes (2014): The kernel of a research infrastructure, In: Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing, doi:10.1145/2531602.2531700
  • Christopher Lima, Mário Antunes, Diogo Gomes, Rui Aguiar, Telma Mota (2014): A Context-Aware Framework for Collaborative Activities in Pervasive Communities, In: International Journal of Distributed Systems and Technologies 2(5), doi:10.4018/ijdst.2014040103
  • Andrea K. Thomer, Nicholas M. Weber, Michael B. Twidale (2018): Supporting the long‐term curation and migration of natural history museum collections databases, In: Proceedings of the Association for Information Science and Technology 1(55), doi:10.1002/pra2.2018.14505501055
  • P. Barthelmess, C. A. Ellis (2005): The Neem Platform: An Evolvable Framework for Perceptual Collaborative Applications, In: Journal of Intelligent Information Systems 2(25), doi:10.1007/s10844-005-0862-y
  • Jørgen P. Bansler, Erling Havn (2006): Sensemaking in Technology-Use Mediation: Adapting Groupware Technology in Organizations, In: Computer Supported Cooperative Work (CSCW) 1(15), doi:10.1007/s10606-005-9012-x
  • Volkmar Pipek, Markus Won, Roman Englert, Volker Wulf (2005): Tailoring Infrastructures: Supporting Cooperative Work with Configurable Email Filters, In: Lecture Notes in Computer Science, doi:10.1007/11560296_12
  • Scott Bateman, Carl Gutwin, Hamid Mansoor, Miguel Nacenta, Michael van der Kamp, Mykyta Baliesnyi, Kolton Gagnon, Jesse Rollheiser (2023): WAMS: A Flexible API for Visual Workspaces Across Multiple Surfaces, In: Proceedings of the ACM on Human-Computer Interaction EICS(7), doi:10.1145/3593236
  • Pablo-Alejandro Quinones (2014): Cultivating practice & shepherding technology use, In: Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing, doi:10.1145/2531602.2531698
  • Roberta Lima Gomes, Guillermo de Jesus Hoyos-Rivera, Roberto Willrich, Christopher Viana Lima, Jean-Pierre Courtiat (2011): A Loosely Coupled Integration Environment for Collaborative Applications, In: IEEE Transactions on Systems, Man, and Cybernetics - Part A: Systems and Humans 5(41), doi:10.1109/tsmca.2011.2105866
  • Marie-Laure Betbeder, Pierre Tchounikine (2003): Symba: A Tailorable Framework to Support Collective Activities in a Learning Context, In: Lecture Notes in Computer Science, doi:10.1007/978-3-540-39850-9_8
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