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https://dl.eusset.eu/handle/20.500.12015/3532
Title: | Network Community Design: A Social-Technical Design Circle |
Authors: | O'Day, Vicki L. Bobrow, Daniel G. Shirley, Mark |
Keywords: | computer supported cooperative learning;CSCL;CSCW design;learning community;MOO;MUD;network community;participatory design;sociotechnical systems;work practice |
Issue Date: | 1998 |
Publisher: | Springer |
metadata.dc.relation.ispartof: | Computer Supported Cooperative Work (CSCW): Vol. 7 |
metadata.mci.reference.pages: | 315-337 |
Series/Report no.: | Computer Supported Cooperative Work (CSCW) |
Abstract: | Network communities are especially interesting and useful settings in which to look closely at the co-evolution of technology and social practice, to begin to understand how to explore the full space of design options and implications. In a network community we have a magnified view of the interactions between social practice and technical mechanisms, since boundaries between designers and users are blurred and co-evolution here is unusually responsive to user experience. This paper is a reflection on how we have worked with social and technical design elements in Pueblo, a school-centered network community supported by a MOO (an Internet-accessible, text-based virtual world). Four examples from Pueblo illustrate different ways of exploring the design space. The examples show how designers can rely on social practice to simplify a technical implementation, how they can design technical mechanisms to work toward a desirable social goal, how similar technical implementations can have different social effects, and how social and technical mechanisms co-evolve. We point to complexities of the design process and emphasize the contributions of mediators in addressing communication breakdowns among a diverse group of designers. |
metadata.dc.identifier.doi: | 10.1023/A:1008691222992 |
URI: | http://dx.doi.org/10.1023/A:1008691222992 https://dl.eusset.eu/handle/20.500.12015/3532 |
ISSN: | 1573-7551 |
Appears in Collections: | JCSCW Vol. 07 (1998) |
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