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Title: Supporting Cooperation through Customisation: The Tviews Approach
Authors: Wasserschaff, Markus
Bentley, Richard
Keywords: BSCW;Customisation;Groupware user interfaces;Shared Workspace Systems;Tailorability
Issue Date: 1997
Publisher: Springer
metadata.dc.relation.ispartof: Computer Supported Cooperative Work (CSCW): Vol. 6, No. 4
metadata.mci.reference.pages: 305-325
Series/Report no.: Computer Supported Cooperative Work (CSCW)
Abstract: User interfaces for groupware systems rarely reflectthe different requirements for support of theirend-users. Here we present an approach to designingmulti-user interfaces for cooperative systems whichbuilds on previous work from the HCI community in thearea of end-user customisation. Using this approach wehave developed an approach and a system prototype basedon tailorable views, or Tviews, which allows end-usersengaged in group working to configure theircooperative system interfaces to support theirdifferent tasks, preferences and levels of expertise.Tviews are user interface components which can bedragged and dropped over representations ofapplication objects to customise presentation,interaction and event updating properties, and canthemselves be tailored using high-level, incrementalcustomisation techniques. We discuss the implicationsof this work for CSCW system development by referenceto studies of work carried out by the CSCW communitywhich point to a need for more flexible and tailorablesystem interfaces.
metadata.dc.identifier.doi: 10.1023/A:1008669529630
ISSN: 1573-7551
Appears in Collections:JCSCW Vol. 06 (1997)

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