Please use this identifier to cite or link to this item:
https://dl.eusset.eu/handle/20.500.12015/3257
Title: | Exploring Trust in Human-Agent Collaboration |
Authors: | Schwaninger, Isabel Fitzpatrick, Geraldine Weiss, Astrid |
Issue Date: | 2019 |
Publisher: | European Society for Socially Embedded Technologies (EUSSET) |
metadata.dc.relation.ispartof: | Proceedings of 17th European Conference on Computer-Supported Cooperative Work |
Series/Report no.: | Reports of the European Society for Socially Embedded Technologies: vol. 3, no. 1 |
Abstract: | Collaborative ensembles will increasingly involve agents like robots in the near future. A key part of collaboration is trust. While trust has been mainly studied between humans in CSCW, trust in human-agent research has been mostly studied in dyadic formations divorced from the broader context. This exploratory paper critically discusses previous work on trust across CSCW and HCI-related areas, taking into account recent practice approaches in CSCW and what they can contribute for understanding trust in human-agent collaboration. To make better sense of how trust emerges in collaborative ensembles with agents, we suggest that concepts that have been proposed in the field of human-agent interaction need to be further explored in real-life settings, while concepts embraced in CSCW can lead to a more thorough understanding of the situatedness and dynamics of trust going beyond the attributes of the agent itself. |
metadata.dc.identifier.doi: | 10.18420/ecscw2019_ep08 |
ISSN: | 2510-2591 |
metadata.mci.conference.location: | Salzburg, Austria |
metadata.mci.conference.date: | 8 - 12 June 2019 |
Appears in Collections: | ECSCW 2019 Exploratory Papers |
Files in This Item:
File | Size | Format | |
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ecscw2019_ep08.pdf | 118,49 kB | Adobe PDF | View/Open |
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