Exploring Trust in Human-Agent Collaboration
| dc.contributor.author | Schwaninger, Isabel | |
| dc.contributor.author | Fitzpatrick, Geraldine | |
| dc.contributor.author | Weiss, Astrid | |
| dc.date.accessioned | 2019-04-23T20:35:28Z | |
| dc.date.available | 2019-04-23T20:35:28Z | |
| dc.date.issued | 2019 | |
| dc.description.abstract | Collaborative ensembles will increasingly involve agents like robots in the near future. A key part of collaboration is trust. While trust has been mainly studied between humans in CSCW, trust in human-agent research has been mostly studied in dyadic formations divorced from the broader context. This exploratory paper critically discusses previous work on trust across CSCW and HCI-related areas, taking into account recent practice approaches in CSCW and what they can contribute for understanding trust in human-agent collaboration. To make better sense of how trust emerges in collaborative ensembles with agents, we suggest that concepts that have been proposed in the field of human-agent interaction need to be further explored in real-life settings, while concepts embraced in CSCW can lead to a more thorough understanding of the situatedness and dynamics of trust going beyond the attributes of the agent itself. | en |
| dc.identifier.doi | 10.18420/ecscw2019_ep08 | |
| dc.identifier.pissn | 2510-2591 | |
| dc.language.iso | en | |
| dc.publisher | European Society for Socially Embedded Technologies (EUSSET) | |
| dc.relation.ispartof | Proceedings of 17th European Conference on Computer-Supported Cooperative Work | |
| dc.relation.ispartofseries | Reports of the European Society for Socially Embedded Technologies: vol. 3, no. 1 | |
| dc.title | Exploring Trust in Human-Agent Collaboration | en |
| dc.type | Text/Conference Paper | |
| gi.conference.date | 8 - 12 June 2019 | |
| gi.conference.location | Salzburg, Austria | |
| mci.conference.review | full |
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