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Title: Participation in design between public sector and local communities
Authors: Bødker, Susanne
Zander, Pär-Ola
Avram, Gabriela
De Cindio, Fiorella
Pipek, Volkmar
Keywords: e-government;municipalities;participatory design;web 2.0
Issue Date: 2015
Publisher: ACM Press, New York
metadata.dc.relation.ispartof: Proceedings of the 7th International Conference on Communities and Technologies
metadata.mci.reference.pages: 49-58
Series/Report no.: C&T
Abstract: This paper discusses three cases where design was carried out at the intersection between public sector and citizen communities. Based on three dominant traditions meeting there--public (municipal) decision-making, Web 2.0 and participatory design--we identify challenges and solutions regarding participation and engagement of municipal workers and citizens. While this intersection is exactly where a new form of democratic participation could develop, the three traditions were, nonetheless, far from easily combined in the specific cases. The challenges that we have identified are to: Identify win-win situations, rather than to maximize participation; to work with motivation for long-term projects across municipality and communities; to identify and work with early movers, and not just representative citizens; and to create space for local municipal agencies to develop bottom-up technological solutions. The multiplicity of co-existing traditions of involvement need more focus in the future development of participatory design.
metadata.dc.identifier.doi: 10.1145/2768545.2768546
ISBN: 978-1-4503-3460-0
metadata.mci.conference.sessiontitle: Long Papers
metadata.mci.conference.location: Limerick, Ireland June, 27-30, 2015
Appears in Collections:C&T 2015: Proceedings of the 7th International Conference on Communities and Technologies

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