Conference Paper
Open Access
The Novelty Effect in Large Display Deployments – Experiences and Lessons-Learned for Evaluating Prototypes
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Document type
Text/Conference Paper
Date
2018
Journal Title
Journal ISSN
Volume Title
Source
Proceedings of 16th European Conference on Computer-Supported Cooperative Work - Exploratory Papers
Publisher
European Society for Socially Embedded Technologies (EUSSET)
Abstract
This exploratory paper addresses the novelty effect in large display field deployments by combining findings from both the existing body of knowledge and our own research. We found that the novelty effect is prevalently present on two occasions: (a) immediately after a new system is deployed in a new environment, and (b) in reoccurring situations, when changes are made to an existing system. Both instances share similarities such as a system’s higher usage during a particular time frame. However, we also observed that their individual reasons to occur are multifaceted. The present work’s main contribution is twofold. Firstly, the paper outlines related literature regarding the novelty effect, particularly in CSCW and HCI. Secondly, the paper illustrates the effect’s complex nature and suggests explicit means that should be considered in related research endeavors.