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dc.contributor.authorCeschel, Francesco-
dc.contributor.authorDi Fiore, Angela-
dc.contributor.authorCasati, Fabio-
dc.description.abstractTo be engaged in design processes in healthcare organizations often implies to deal with sensitive contexts, which, in turn, deal with a unique and delicate emotional setting. In this paper, we address reflections related to our research experience adopting dialogical interviews in sensitive design contexts. These reflections arise from a field work carried out within a network of nursing homes, within which we conducted 27 dialogical interviews with family members of patients in severe end-of-life conditions. With this contribution, we want to address the importance of taking care of the human relationships while working with sensitive participants, as a way to comprehend to which direction the design of a new technology should be driven.-
dc.relation.ispartofInfrahealth 2017 - Proceedings of the 6th International Workshop on Infrastructure in Healthcare 2017-
dc.relation.ispartofseriesReports of the European Society for Socially Embedded Technologies: vol. 1, no. 1-
dc.titleTaking care of sensitive milieus: a story about dialogical interviews-
mci.conference.date22-23rd June 2017-
mci.conference.locationUniversity of Aarhus, Denmark-
Appears in Collections:InfraHealth 2017: Proceedings of the 6th International Workshop on Infrastructures for Healthcare

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