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Title: Taking care of sensitive milieus: a story about dialogical interviews
Authors: Ceschel, Francesco
Di Fiore, Angela
Casati, Fabio
Issue Date: 2017
metadata.dc.relation.ispartof: Infrahealth 2017 - Proceedings of the 6th International Workshop on Infrastructure in Healthcare 2017
Series/Report no.: Reports of the European Society for Socially Embedded Technologies: vol. 1, no. 1
Abstract: To be engaged in design processes in healthcare organizations often implies to deal with sensitive contexts, which, in turn, deal with a unique and delicate emotional setting. In this paper, we address reflections related to our research experience adopting dialogical interviews in sensitive design contexts. These reflections arise from a field work carried out within a network of nursing homes, within which we conducted 27 dialogical interviews with family members of patients in severe end-of-life conditions. With this contribution, we want to address the importance of taking care of the human relationships while working with sensitive participants, as a way to comprehend to which direction the design of a new technology should be driven.
metadata.dc.identifier.doi: 10.18420/ihc2017_015
ISSN: 2510-2591
metadata.mci.conference.location: University of Aarhus, Denmark 22-23rd June 2017
Appears in Collections:InfraHealth 2017: Proceedings of the 6th International Workshop on Infrastructures for Healthcare

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