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Title: From tool to organisation: uses of a collaborative application in a high-tech SME
Authors: Oiry, Ewan
Pascal, Amandine
Tchobanian, Robert
Keywords: Uses in work situations;methodology;case study
Issue Date: 2008
Publisher: ACM Press
metadata.dc.relation.ispartof: From CSCW to Web 2.0: European Developments in Collaborative Design Selected Papers from COOP08
metadata.mci.reference.pages: 156-164
Series/Report no.: COOP
Abstract: Researchers and practitioners generally observe a disparity between the actual uses of information technologies in organisations and what was expected of them prior to implementation (Keen, 1981
Bowers, 1995
Boutary, 2003). In order to investigate this phenomenon, Orlikowski (2000) develops a coherent and structured framework that can be used to analyse the reasons why actors develop such different uses for a given technology. While our paper is based on her theoretical propositions for analysing uses, it seeks to extend it by integrating both the spirit of the technology and the interactions between individuals and artefacts (2.). The argument then turns to the case study of the uses of a collaborative application in a high-tech SME (3.) that will serve as a basis for an initial test of this analytical framework (4.) and for discussing the contributions it makes (5.).
metadata.mci.conference.sessiontitle: Full Papers
metadata.mci.conference.location: Carry-le-Rouet, France 2008-05-20
Appears in Collections:COOP 2008: Proceedings of the 8th International Conference on Designing Cooperative Systems

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