Please use this identifier to cite or link to this item:
Full metadata record
DC FieldValueLanguage
dc.contributor.authorQuan-Haase, A.
dc.contributor.authorCothrel, J.
dc.description.abstractMost research on the role of information and communication technologies (ICT) in the workplace has focused on companies that adopted ICT after many years of working without it. However, companies that have been “always connected” may offer different lessons. In this study, we look at how workers at an Internet-era company obtain information they need to do their jobs. We look at both human and documentary sources of information
dc.description.abstractwhether those sources are accessed online or offline
dc.description.abstractand the impact of type of information source and access on individual performance. Results parallel past research with two significant differences: 1) workers accessed human sources via online channels more frequently than via offline channels, and 2) higher individual performance was associated with online access to human sources rather than offline access to human sources. The findings have implications for theories of knowledge management and uses and effects of technology in organizations
dc.publisherSpringer London, Dordrecht Amsterdam
dc.relation.ispartofCommunities and Technologies: Proceedings of the First International Conference on Communities and Technologies 2003
dc.relation.ispartofseriesCommunities and Technologies
dc.titleUses of information sources in an Internet-era firm: Online and offline
mci.conference.sessiontitleFull Papers
Appears in Collections:C&T 2003: Proceedings of the First International Conference on Communities and Technologies 2003

Files in This Item:
File Description SizeFormat 
00293.pdf135,59 kBAdobe PDFView/Open

Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.