Please use this identifier to cite or link to this item: https://hdl.handle.net/20.500.12015/2640
Title: Global online meetings in virtual teams: from media choice to interaction negotiation
Authors: Pongolini, Malin
Lundin, Johan
Svensson, Lars
Keywords: Virtual team;virtual community;media choice;media richness;media synchronicity;online meeting
Issue Date: 2011
Publisher: Springer, London
metadata.dc.relation.ispartof: Proceedings of the 5th International Conference on Communities and Technologies - C&T '11
metadata.mci.reference.pages: 108-117
Series/Report no.: C&T
Abstract: This paper draws on an ethnographical study of a community of technology experts within a global automotive manufacturing company that uses information technology to communicate and collaborate in global virtual teams. Our findings show that discussions, negotiations, compromises and joint problem solving characterize media choices made in virtual teamwork. Practitioners are adding new media to ongoing interactions, rather than using media in sequence. Furthermore, one medium is not used exclusively, rather a number of media can be used in parallel. This shows that some of the fundamental assumptions built into the concept of media choice theories, are somewhat problematic as an analytical perspective when virtual teams are researched in real settings outside of laboratories and hypothetical scenarios.
metadata.dc.identifier.doi: 10.1145/2103354.2103369
URI: https://hdl.handle.net/20.500.12015/2640
metadata.mci.conference.sessiontitle: Full Papers
metadata.mci.conference.location: The Edge, State Library of Queensland, Brisbane, Australia
metadata.mci.conference.date: 29 June – 2 July 2011
Appears in Collections:C&T 2011: 5th International Conference on Communities & Technologies

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