Global online meetings in virtual teams: from media choice to interaction negotiation

dc.contributor.authorPongolini, Malin
dc.contributor.authorLundin, Johan
dc.contributor.authorSvensson, Lars
dc.date.accessioned2017-04-15T12:02:51Z
dc.date.available2017-04-15T12:02:51Z
dc.date.issued2011
dc.description.abstractThis paper draws on an ethnographical study of a community of technology experts within a global automotive manufacturing company that uses information technology to communicate and collaborate in global virtual teams. Our findings show that discussions, negotiations, compromises and joint problem solving characterize media choices made in virtual teamwork. Practitioners are adding new media to ongoing interactions, rather than using media in sequence. Furthermore, one medium is not used exclusively, rather a number of media can be used in parallel. This shows that some of the fundamental assumptions built into the concept of media choice theories, are somewhat problematic as an analytical perspective when virtual teams are researched in real settings outside of laboratories and hypothetical scenarios.
dc.identifier.doi10.1145/2103354.2103369
dc.language.isoen
dc.publisherSpringer, London
dc.relation.ispartofProceedings of the 5th International Conference on Communities and Technologies - C&T '11
dc.relation.ispartofseriesC&T
dc.subjectVirtual team
dc.subjectvirtual community
dc.subjectmedia choice
dc.subjectmedia richness
dc.subjectmedia synchronicity
dc.subjectonline meeting
dc.titleGlobal online meetings in virtual teams: from media choice to interaction negotiation
dc.typeText
gi.citation.endPage117
gi.citation.startPage108
gi.conference.date29 June – 2 July 2011
gi.conference.locationThe Edge, State Library of Queensland, Brisbane, Australia
gi.conference.sessiontitleFull Papers

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