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dc.contributor.authorHerranz, Sergio
dc.contributor.authorDíaz, Paloma
dc.contributor.authorDíez, David
dc.contributor.authorAedo, Ignacio
dc.description.abstractCommunities of volunteers are fundamental agents in the emergency management process. In spite of the unquestionable value that social technologies could bring to such communities of volunteers it is not clear whether they are exploiting all their potential and why. This work presents a qualitative study with volunteers from different emergency communities with the purpose of establishing design challenges to better leverage social technologies that can augment the capabilities of such communities. The results of the study suggest the need to address specific design challenges related to reliability, integrity, and efficient analysis of information. In addition, the integration of multiple interaction mechanisms and shared calendars as well as the design of effective and adaptive messages for crisis communications are also considered important aspects by emergency volunteers.
dc.publisherACM Press
dc.relation.ispartofProceedings of the 6th International Conference on Communities and Technologies - C&T '13
dc.subjectEmergency management
dc.subjectcommunities of volunteers
dc.subjectsocial computing
dc.subjectcomputer-supported cooperative work
dc.titleStudying social technologies and communities of volunteers in emergency management
mci.conference.dateJune 29 - July 02, 2013
mci.conference.locationMunich, Germany
mci.conference.sessiontitleFull Papers
Appears in Collections:C&T 2013: 6th International Conference on Communities and Technologies

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