Please use this identifier to cite or link to this item: https://hdl.handle.net/20.500.12015/2531
Title: Workflow From Within and Without: Technology and Cooperative Work on the Print Industry Shopfloor
Authors: Bowers, John
Button, Graham
Sharrock, Wes
Issue Date: 1995
Publisher: Kluwer Academic Publishers, Dordrecht, The Netherlands
metadata.dc.relation.ispartof: ECSCW 1995: Proceedings of the Fourth European Conference on Computer Supported Cooperative Work
metadata.mci.reference.pages: 49-64
Series/Report no.: ECSCW
Abstract: This paper reports fieldwork from an organization in the pnnt industry, examining a workflow system introduced to the shopfloor. We detail the indigenous methods by which members order their work, contrast this with the order provided by the system, and describe how members have attempted to accommodate the two. Although it disrupted shopfloor work, the system's use was a contractural requirement on the organization to make its services accountable. This suggests workflow systems can often be seen as technologies for organizational ordering and accountability. We conclude that CSCW requirements should acknowledge such exigencies and the organizational status of workflow technologies
URI: https://hdl.handle.net/20.500.12015/2531
ISBN: 978-94-011-0349-7
metadata.mci.conference.sessiontitle: Full Papers
metadata.mci.conference.location: Stockholm, Sweden
metadata.mci.conference.date: 10–14 September 1995
Appears in Collections:ECSCW 1995: Proceedings of the Fourth European Conference on Computer Supported Cooperative Work

Files in This Item:
File Description SizeFormat 
00087.pdf1,02 MBAdobe PDFView/Open


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.