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|Title:||Why Groupware Succeeds: Discretion or Mandate?|
|Publisher:||Kluwer Academic Publishers, Dordrecht, The Netherlands|
|metadata.dc.relation.ispartof:||ECSCW 1995: Proceedings of the Fourth European Conference on Computer Supported Cooperative Work|
|Abstract:||Single-user applications are designed with a 'discretionary use' model In contrast, for large systems, upper management support is considered crucial to adoption Which applies to groupware9 The relatively low cost of groupware reduces high-level visibility, but some argue that social dynamics will force mandated use—the large system approach Interview studies of recently adopted on-line meeting schedulers in two large organizations found successful, near-universal use achieved without managerial mandate Versatile functionality and ease of use associated with discretionary products appeared to be factors leading to adoption Other factors included organization-wide infrastructure and substantial peer pressure that developed over time|
|metadata.mci.conference.date:||10–14 September 1995|
|Appears in Collections:||ECSCW 1995: Proceedings of the Fourth European Conference on Computer Supported Cooperative Work|
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