Why Groupware Succeeds: Discretion or Mandate?
dc.contributor.author | Grudin, Jonathan | |
dc.contributor.author | Palen, Leysia | |
dc.date.accessioned | 2017-04-15T11:53:59Z | |
dc.date.available | 2017-04-15T11:53:59Z | |
dc.date.issued | 1995 | |
dc.description.abstract | Single-user applications are designed with a 'discretionary use' model In contrast, for large systems, upper management support is considered crucial to adoption Which applies to groupware9 The relatively low cost of groupware reduces high-level visibility, but some argue that social dynamics will force mandated use—the large system approach Interview studies of recently adopted on-line meeting schedulers in two large organizations found successful, near-universal use achieved without managerial mandate Versatile functionality and ease of use associated with discretionary products appeared to be factors leading to adoption Other factors included organization-wide infrastructure and substantial peer pressure that developed over time | |
dc.identifier.isbn | 978-94-011-0349-7 | |
dc.language.iso | en | |
dc.publisher | Kluwer Academic Publishers, Dordrecht, The Netherlands | |
dc.relation.ispartof | ECSCW 1995: Proceedings of the Fourth European Conference on Computer Supported Cooperative Work | |
dc.relation.ispartofseries | ECSCW | |
dc.title | Why Groupware Succeeds: Discretion or Mandate? | |
dc.type | Text | |
gi.citation.endPage | 268 | |
gi.citation.startPage | 253 | |
gi.conference.date | 10–14 September 1995 | |
gi.conference.location | Stockholm, Sweden | |
gi.conference.sessiontitle | Full Papers |