Please use this identifier to cite or link to this item: https://hdl.handle.net/20.500.12015/2477
Title: Informing collaborative information visualisation through an ethnography of ambulance control
Authors: Bowers, John
Martin, David
Issue Date: 1999
Publisher: Kluwer Academic Publishers, Dordrecht, The Netherlands
metadata.dc.relation.ispartof: ECSCW 1999: Proceedings of the Sixth European Conference on Computer Supported Cooperative Work
metadata.mci.reference.pages: 311-330
Series/Report no.: ECSCW
Abstract: An ethnographic analysis of an ambulance control centre is presented, specifically investigating the design of information displays and their practical use in this setting. The spatial distribution of the displays around the control room is described and its consequences for cooperative work drawn out. From these analyses, we make several suggestions for information visualisations in virtual environments, including a design concept of multiple displays coexisting within a 3D environment as an alternative to the notion of 'immersive' information visualisation more commonly encountered. The paper closes with a reflection on the relationship between ethnographic analysis and system development that ou r work here exemplifies.
metadata.dc.identifier.doi: 10.1007/0-306-47316-X_17
URI: https://hdl.handle.net/20.500.12015/2477
ISBN: 978-0-306-47316-6
metadata.mci.conference.sessiontitle: Full Papers
metadata.mci.conference.location: Copenhagen, Denmark
metadata.mci.conference.date: 12–16 September 1999
Appears in Collections:ECSCW 1999: Proceedings of the Sixth European Conference on Computer Supported Cooperative Work

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