Informing collaborative information visualisation through an ethnography of ambulance control

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dc.contributor.authorBowers, John
dc.contributor.authorMartin, David
dc.date.accessioned2017-04-15T11:51:13Z
dc.date.available2017-04-15T11:51:13Z
dc.date.issued1999
dc.description.abstractAn ethnographic analysis of an ambulance control centre is presented, specifically investigating the design of information displays and their practical use in this setting. The spatial distribution of the displays around the control room is described and its consequences for cooperative work drawn out. From these analyses, we make several suggestions for information visualisations in virtual environments, including a design concept of multiple displays coexisting within a 3D environment as an alternative to the notion of 'immersive' information visualisation more commonly encountered. The paper closes with a reflection on the relationship between ethnographic analysis and system development that ou r work here exemplifies.
dc.identifier.doi10.1007/0-306-47316-X_17
dc.identifier.isbn978-0-306-47316-6
dc.language.isoen
dc.publisherKluwer Academic Publishers, Dordrecht, The Netherlands
dc.relation.ispartofECSCW 1999: Proceedings of the Sixth European Conference on Computer Supported Cooperative Work
dc.relation.ispartofseriesECSCW
dc.titleInforming collaborative information visualisation through an ethnography of ambulance control
dc.typeText
gi.citation.endPage330
gi.citation.startPage311
gi.conference.date12–16 September 1999
gi.conference.locationCopenhagen, Denmark
gi.conference.sessiontitleFull Papers

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ECSCW 1999: Proceedings of the Sixth European Conference on Computer Supported Cooperative Work