Please use this identifier to cite or link to this item: https://hdl.handle.net/20.500.12015/2423
Title: Working together inside an emailbox
Authors: Muller, Michael J.
Gruen, Daniel M.
Issue Date: 2005
Publisher: Springer, London
metadata.dc.relation.ispartof: ECSCW 2005: Proceedings of the Ninth European Conference on Computer-Supported Cooperative Work
metadata.mci.reference.pages: 103-122
Series/Report no.: ECSCW
Abstract: In this paper we look at a situation in which email is not simply a channel for collaboration and communication but a site of collaboration itself, involving email inboxes that are jointly accessed by more than one person. We conducted two studies of shared email usage. We learned about a diversity of shared email practices in 14 schools, museums, and support centers through semi-structured interviews and (where feasible) site visits. We also explored in depth one type of shared email usage: executives and assistants sharing an emailbox. We describe the strategies that people use today to meet their collaborative needs by exploiting mailbox structures they currently have. We close with a discussion of email as a site of reinvention – i.e., where users’ work practices have given existing technology new meanings.
metadata.dc.identifier.doi: 10.1007/1-4020-4023-7_6
URI: https://hdl.handle.net/20.500.12015/2423
ISBN: 978-1-4020-4023-8
metadata.mci.conference.sessiontitle: Full Papers
metadata.mci.conference.location: Paris, France
metadata.mci.conference.date: 18–22 September 2005
Appears in Collections:ECSCW 2005: Proceedings of the Ninth European Conference on Computer-Supported Cooperative Work

Files in This Item:
File Description SizeFormat 
00199.pdf144,7 kBAdobe PDFView/Open


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.