- Conference PaperStudying Task Transfer in Workplace: Distribution of Interaction among Human, Artifact, and Context(Proceedings of 15th European Conference on Computer-Supported Cooperative Work - Doctoral Colloquium, 2017) Yang, Chi-LanTask transfer in organization requires an experienced colleague to transfer job- related knowledge and experiences to another employee. This process can be tedious and resource consuming. My doctoral research aims to explore and gain deeper understanding about the nature of task transfer at the interaction level. I propose a triangular relationship among human, artifacts, and context during task based on the theory of distributed cognition. A preliminary coding scheme is built for exploring the distribution of knowledge during task transfer. Present result shows that knowledge is distributed among human, artifacts, and the working environment, rather than being centralized in one location. In my doctoral research, I aim to develop a framework to delineate the space of research, and provide theoretical and design implications for knowledge transfer in workplace.
- Conference PaperAn Investigation of Design Parameters for Constructive Online Discussion Environment(Proceedings of 15th European Conference on Computer-Supported Cooperative Work - Doctoral Colloquium, 2017) Yu, BingjieExchanges of viewpoints are an is omnipresent aspects in online interactions, increasingly in the form of commenting on digital media. The ubiquity of such discussions does not mean they are of good quality, or equitable, or inclusive. This Human-Computer Interaction (HCI) thesis will address the potential of interaction design to construct an environment that will encourage people to contribute constructively to discussions. It will explore how people can engage with each other through commenting around contentious sociopolitical topics, such as the content of political speeches or televised debates. The aim of the research is to explore the relationship between user experience in contentious debates and modes of commenting, including issues of temporal reference and identity.
- Conference PaperUsability analysis of collaborative tools: a team usability testing approach(Proceedings of 15th European Conference on Computer-Supported Cooperative Work - Doctoral Colloquium, 2017) Geszten, DalmaNowadays most people work in teams and team members usually work together using collaborative technology, which creates a special problem when evaluating usability. I argue that the existing methods: group usability testing method (Chen et al., 2013), collaboration usability analysis method (Pinelle et al., 2003) and team usability testing method (Hackman & Biers, 1992) do not cover all aspects of team usability. The main contribution of my work is examining people who work together as a team, on the same task, with the same collaborative tool, using separate computers. I analyze problems that arise using communication analysis, behavior analysis (on-screen behavior), and post-experiment interviews. In my doctoral research I propose and test a new team usability testing method which helps to explore team level usability problems and translate these findings to improve user experience of collaborative tools.
- Conference PaperHow can Communities of Practice and UMI technologies support and enhance STEM learning(Proceedings of 15th European Conference on Computer-Supported Cooperative Work - Doctoral Colloquium, 2017) O’Keefe, MichelleRecently there has been a rise in research focused on the use of Communities of Practice (COP) in Education. The aim of my research is to investigate the role a COP and technology can play in stimulating the learning of STEM subjects in second-level schools. The central objective here is to explore the use of UMI technologies (Ubiquitous computing, Mobile technology and the Internet-of-Things), alongside the current STEM curricula to enhance learning in the classroom and to strengthen the communication between members in a COP. To achieve this, my research approach will incorporate a participatory design process and group evaluations. I will collaborate closely with a number of local schools, where design workshops and user studies will be conducted continuously over the course of this research project.
- Conference PaperLearningful interactions in formal and informal learning environments(Proceedings of 15th European Conference on Computer-Supported Cooperative Work - Doctoral Colloquium, 2017) McHugh, SallyThis paper reports on a cultural heritage learning programme– for and with primary school children – which uses technology to mediate engagement with local cultural heritage. Using a design-based research methodology and qualitative methods, the first design cycle undertaken in 2016 is outlined. Co-constructors in the evolving design, children were motivated to explore their local area/museum interactively, using iPads to facilitate autonomous, discovery learning. The paper illustrates how the design created an overall positive learning experience for children, enhancing their engagement with historical objects and narratives in a local museum as well as in a classroom environment. Although the data has not been fully coded or analysed ‘learningful’ (Resnick 2006), playful, creative interactions are emerging as major components in the engagement of children with cultural heritage.
- Conference PaperSelf-Flipped Teaching & Learning for STEM in Higher Education(Proceedings of 15th European Conference on Computer-Supported Cooperative Work - Doctoral Colloquium, 2017) Vasilchenko, AnnaThe cultures of social media and prosumerism enter the domain of education and power a shift towards learner-centred active learning. This motivates research to develop and evaluate a new instructional and learning strategy that is built on the reuse of student-generated content. The present study proposes an approach, called Self- Flipped teaching & learning, where students work in a computer-supported collaborative environment and produce content as part of their own learning (the self part of the name). Instructors can use the produced content in their teaching materials for other students in the flipped classroom pedagogical model (the flip part of the name). The focus of the study is on science, technology, engineering and mathematics (STEM) subjects and higher education, and the aim is to test the feasibility of the proposed approach by looking at (i) requirements for the students to be able to create quality content as part of their learning, and (ii) issues of reusing this content for teaching other students.
- Conference PaperSupporting Information Needs of Transitional Phases in Diabetes Management Through Online Health Communities(Proceedings of 15th European Conference on Computer-Supported Cooperative Work - Doctoral Colloquium, 2017) Zhang, JingAs of 2014, 29.1 million people in the US and 422 million in the world have diabetes. Diabetes has a substantial and increasing impact on the quality of life. Patients face the burden of self-management and have day-to-day decisional needs when they attempt to find out about their choices and decided on the next course of action. The field has under-explored these decisional needs. To this end, I aim to investigate how patients make decisions in online health communities and present solutions to provide balanced and comprehensive information to better support patient decisional needs.
- Conference PaperInfrastructuring computer-supported collaboration to foster the connection between high and low-skilled people(Proceedings of 15th European Conference on Computer-Supported Cooperative Work - Doctoral Colloquium, 2017) Bettega, MelaThe main goal of my research project is to investigate the social and technological conditions for infrastructuring computer-supported collaboration with the aim to enhancing the life condition of low-income people living on Madeira island. The idea underpinning the project is to foster the connection between high and low-skilled people, trying to find common interests that could lead them to collaborate with mutual advantages. The objective of the resulting ICT tool is to provide those usually considered merely as “low-skilled” with the opportunity to take advantage of their practical skills and informal knowledge. They will benefit from the process of re-thinking their abilities, from the possibility to interact with people belonging to other social networks and from discovering the possibilities provided by technology in terms of communication and organization.
- Conference PaperReminiscence, Digital Storytelling and Maps: How Technology Affects Loneliness of Older Adults(Proceedings of 15th European Conference on Computer-Supported Cooperative Work - Doctoral Colloquium, 2017) Alexandrakis, DiogenisIssues related to social isolation, loneliness and reminiscing are vital for the elderly, especially for those who suffer from memory loss or live far from their families and friends. Through this research as a PhD student, I will examine the effects of specific technologies (social networking sites, chatbots and online maps) on the elderly’s feelings of loneliness under the scope of reminiscing and online storytelling. Three distinct communication technologies will be implemented: a chatbot, Facebook posts and a cooperative online map where users can post, read and make comments on geotagged personal stories. The methodology of this experimental study implements both qualitative (semistructured indepth interviews) and quantitative techniques (structured questionnaires, log files) for data collection.