- Text DocumentEnvisioning Futures of Practice-Centered Computing(Proceedings of the 17th European Conference on Computer-Supported Cooperative Work - Demos and Posters, 2019) Erickson, Ingrid; Lewkowicz, Myriam; Light, Ann; Ciolfi, Luigina; Krischkowsky, Alina; Muller, MichaelIn this panel, we will engage with the conference's membership and friends to consider directions for the possible futures of practice-centered computing. This panel is not targeting or aiming to result in a single, agreed "universal” vision, nor to ask for a shared vision among the panelists and the audience. Rather, we offer several and diverse vision statements by distinguished and innovative ECSCW scholars, being experts in their specific domain or context of research. These statements will be necessarily incomplete until the ECSCW membership has joined the discussion, offering their own, additional visions of the futures of the field. With this, the panel aims to engage in a discussion that foresees exciting future research directions for the field of ECSCW but likewise also unveils potential hurdles the community might face.
- Conference PosterNew Logics of Ethics in the Age of Digital Platforms: Design Fictions of Autonomous Cars(Proceedings of the 17th European Conference on Computer-Supported Cooperative Work - Demos and Posters, 2019) Norström, Livia; Arghavan Shahlaei, Charlotte; Johansson, Lars-Olof; Islind, Anna Sigridur; Lundh Snis, UlrikaAutonomous cars are the first major examples of Artificial Intelligence (AI) in everyday life. When cars are transformed into platforms new service relationships emerge between car companies and the car users. These relationships generate gains and catches for both parts related to how physical and non-physical resources are exchanged in the sharing economy; how integrity is negotiated; and how responsibility is delegated when AI enables the car to take over most of the driving. With a “car as a platform approach”, in this paper, we present a design fiction on ethical implications for citizens’ daily lives with autonomous cars.
- Conference PosterCreative and Cognitive Activities in Social Assistive Robots and Older Adults: Results from an Exploratory Field Study with Pepper(Proceedings of the 17th European Conference on Computer-Supported Cooperative Work - Demos and Posters, 2019) Unbehaun, David; Aal, Konstantin; Carros, Felix; Wieching, Rainer; Wulf, VolkerMedical progress and demographic changes will increase the future need of support and care in older adults. The use of robotic-based technologies may support older adults and relief the health system and caregivers. The authors provide results from two design case studies of applications that are designed for and with older adults and their caregivers to support both, their physical and cognitive activity. The authors conducted a pre-study, designed two applications, which were displayed and performed by the humanoid robot Pepper and evaluated them together with the participants in care-settings. The goal was to assess user experience and to explore effects of system usage on physical and socio-emotional conditions of older adults and their caregivers. Results indicate that the system seems to be able to initiate joyful interaction and that the Robot motivated and empowered participants to mimic movements that are embodied by the robot and displayed by the applications.
- Conference PosterAutomatic for the People: Implementing Robotic Process Automation in Social Work(Proceedings of the 17th European Conference on Computer-Supported Cooperative Work - Demos and Posters, 2019) Nauwerck, Gerolf; Cajander, ÅsaThis short paper reports exploratory results from an ongoing longitudinal study on the introduction of robotic process automation (RPA) of financial support in a Swedish municipality. The study combines interviews, observations and surveys with a focus on the employee experience. Preliminary results show positive expectations yet there are concerns relating to the long-term effects of increased automation.
- Conference DemoVAST: A High-Fidelity Prototype for Future Air Traffic Control Scenarios(Proceedings of the 17th European Conference on Computer-Supported Cooperative Work - Demos and Posters, 2019) Rottermanner, Gernot; Settgast, Volker; Judmaier, Peter; Eschbacher, Kurt; Rokitansky, Carl-HerbertSignificant changes in air traffic control (ATC) are planned within the Single European Sky ATM Research (SESAR) initiative. Some of the goals are an increase in air traffic, reduction in delays and an improvement of safety. Further, 4D trajectories should ensure flights on the most direct route to the destination airport. The team in the research project “Virtual Airspace & Tower” (VAST) wants to explore the design space and give ideas for future ATC interfaces to meet the ambitious SESAR goals. This paper and demo present the high-fidelity prototype developed. The air space can be displayed three-dimensionally. Separation minima - the minimum space needed between airplanes - and planned routes can be shown as well.
- Conference PosterSupporting Appropriation of Self- Monitoring Tools in Clinical Settings: The Case of Pain in Cancer Rehabilitation(Proceedings of the 17th European Conference on Computer-Supported Cooperative Work - Demos and Posters, 2019) Cerna, Katerina; Lundin, Johan; Islind, Anna Sigridur; Steineck, GunnarSelf-monitoring tools, which support clinicians’ work through collection of patient generated data, have been used increasingly in chronic care. Their appropriation by the patients is crucial but at the same time can be problematic, as unexpected use of tools used as a support for clinical decisions might lead to wrong decisions. In this poster, we present preliminary findings from an ethnographic study from a pelvic cancer rehabilitation clinic. We present an empirical example of a patient who appropriated a self-monitoring application to register her pain in an unexpected way. Our findings aim to understand better how to support appropriation of self-monitoring tool in a clinical setting.
- Conference DemoDevelopment of an Everyday Persuasive App for Movement Motivation for Older Adults(Proceedings of the 17th European Conference on Computer-Supported Cooperative Work - Demos and Posters, 2019) Struzek, David; Müller, Claudia; Boden, AlexanderThis paper intends to give a short overview on the development of a persuasive widget system to increase the level of physical activity in the context of participatory IT research for and with older adults. The complete work was embedded in the three-year research project Cognitive Village.
- Conference PosterTowards Expertise-based Intuition Sharing(Proceedings of the 17th European Conference on Computer-Supported Cooperative Work - Demos and Posters, 2019) Weidt Neiva, Frâncila; Borges, Marcos R.S.Expertise-based intuition is a form of ‘knowing’ where experience is translated into action through non-deliberative solutions. This cognitive process provides opportunities for sharing and learning in the social context of communities of practice. To address this opportunity, we suggested computational artifacts and promoted a discussion about the implications of expertise-based intuition sharing. This study concludes that the subconscious patterns where intuition relies on are charged with social-cultural context generating both potentials and barriers to encourage the sharing practice. For one side, it can contribute to positive transformations in the communities. For the other side, it can reinforce the status quo and aggravates social inequalities being imperative the commitment with a design imbued with sensitivity to social aspects.
- Conference PosterA Lightweight Tool for Measuring the Impact of IT Security Controls in Critical Infrastructures(Proceedings of the 17th European Conference on Computer-Supported Cooperative Work - Demos and Posters, 2019) Sekulla, André; Giatagantzidis, Jiannis; Dax, Julian; Pipek, VolkmarIT security is a cost-intensive aspect of SMEs. Critical infrastructures, in particular, are increasingly dependent on good IT security. Increasing security, however, can limit the usability of existing applications and work processes. Based on empirical studies inclusive workshops in the field, we designed a lightweight tool and integrated it into an inter-organizational knowledge exchange platform. With the tool, we want to offer an opportunity to get experience and feedback directly from those employees, who are directly affected by IT security controls. So, the IT security officer can react to it and gain more insight into the impact of IT security controls. They are in the position to administrate the tool’s backend company-internally, while chosen data can be exported and discussed on the inter-organizational platform. Hence, this tool supports a community building effect on organizational and inter-organizational level.
- Conference PosterA Tactical Urbanist Approach to Facilitate Exploratory HRI Research in Public Spaces(Proceedings of the 17th European Conference on Computer-Supported Cooperative Work - Demos and Posters, 2019) Joshi, Swapna; Sabanovic, SelmaHuman-Robot Interaction (HRI) research in public spaces often encounters delays and restrictions due to the need for sophisticated technology, regulatory approvals, and public or community support. To remedy these concerns, we suggest HRI can apply the core philosophy of Tactical Urbanism, a concept from urban planning, to catalyze HRI in public spaces, gather community feedback and information on the feasibility of future implementations of robots in the public, and create social impact and forge connections with the community while spreading awareness about robots as a public resource. As a case study, we share tactics used, and strategies followed in conducting a pop-up style study of ’A robotic mailbox to raise awareness about homelessness.’ We discuss benefits of the approach that could enable the social studies of HRI not only to match but to precede, the fast-paced technological advancement and deployment of robots in public spaces.