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Supporting community in third places with situated social software


The Community Collage (CoCollage) is designed to cultivate community in a café, a quintessential "third place", by bringing the richness of online social software into a physical community space. The system shows photos and quotes uploaded to a web site by café patrons and staff on a large computer display in the café, providing a new channel for awareness, interactions and relationships among people there. We describe the CoCollage system and report on insights and experiences resulting from a 2-month deployment of the system, focusing on the impact the system has had on the sense of community within the café.


McCarthy, Joseph F.; Farnham, Shelly D.; Patel, Yogi; Ahuja, Sameer; Norman, Daniel; Hazlewood, William R.; Lind, Josh (2009): Supporting community in third places with situated social software. Communities and Technologies 2009: Proceedings of the Fourth Communities and Technologies Conference. DOI: 10.1145/1556460.1556493. ACM Press. pp. 225-234. Full Papers