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How and Why People Twitter: The Role That Micro-Blogging Plays in Informal Communication at Work

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2009

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Proceedings of the 2009 ACM International Conference on Supporting Group Work

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Association for Computing Machinery

Abstract

Micro-blogs, a relatively new phenomenon, provide a new communication channel for people to broadcast information that they likely would not share otherwise using existing channels (e.g., email, phone, IM, or weblogs). Micro-blogging has become popu-lar quite quickly, raising its potential for serving as a new informal communication medium at work, providing a variety of impacts on collaborative work (e.g., enhancing information sharing, building common ground, and sustaining a feeling of connectedness among colleagues). This exploratory research project is aimed at gaining an in-depth understanding of how and why people use Twitter - a popular micro-blogging tool - and exploring micro-blog's poten-tial impacts on informal communication at work.

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Zhao, Dejin; Rosson, Mary Beth (2009): How and Why People Twitter: The Role That Micro-Blogging Plays in Informal Communication at Work. Proceedings of the 2009 ACM International Conference on Supporting Group Work. DOI: 10.1145/1531674.1531710. New York, NY, USA: Association for Computing Machinery. pp. 243–252. Sanibel Island, Florida, USA

Keywords

Twitter, informal communication, micro-blog

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10.1145/1531674.1531710

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https://dl.eusset.eu/handle/20.500.12015/4877

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GROUP 2009

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Number of citations to item: 479

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