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Infrastructure Management as Cooperative Work: Implications for Systems Design

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Association for Computing Machinery

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Sandusky, Robert J. (1997): Infrastructure Management as Cooperative Work: Implications for Systems Design. Proceedings of the 1997 ACM International Conference on Supporting Group Work. DOI: 10.1145/266838.266871. New York, NY, USA: Association for Computing Machinery. pp. 91–100. Phoenix, Arizona, USA

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real-time supervisory control, communities of practice, information compounds, CSCW, boundary objects, distributed supervisory control

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Number of citations to item: 8

  • Eben M. Haber, John Bailey (2007): Design guidelines for system administration tools developed through ethnographic field studies, In: Proceedings of the 2007 symposium on Computer human interaction for the management of information technology, doi:10.1145/1234772.1234774
  • Goran Martinovic (2003): Owner/user role in computational grid extension by non-dedicated resources, In: Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work, doi:10.1145/958160.958195
  • Paul Hildreth, Chris Kimble, Peter Wright (2000): Communities of practice in the distributed international environment, In: Journal of Knowledge Management 1(4), doi:10.1108/13673270010315920
  • Christian Falkowski (1998): A Room Management System, In: Lecture Notes in Computer Science, doi:10.1007/3-540-69706-3_22
  • John R. Goodall, Wayne G. Lutters, Anita Komlodi (2009): Developing expertise for network intrusion detection, In: Information Technology & People 2(22), doi:10.1108/09593840910962186
  • Rob Barrett, Eser Kandogan, Paul P. Maglio, Eben M. Haber, Leila A. Takayama, Madhu Prabaker (2004): Field studies of computer system administrators, In: Proceedings of the 2004 ACM conference on Computer supported cooperative work, doi:10.1145/1031607.1031672
  • ROGÉRIO A. DE PAULA, VICTOR CAVALCANTE, CLAUDIO PINHANEZ (2012): Service Infrastructures: A call for ethnography of heterogeneity, In: Ethnographic Praxis in Industry Conference Proceedings 1(2012), doi:10.1111/j.1559-8918.2012.00026.x
  • Eben M. Haber (2008): System administrator teamwork, In: Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology, doi:10.1145/1477973.1477991
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