Journal Article

Temporality in Medical Work: Time also Matters

Loading...
Thumbnail Image

Fulltext URI

Document type

Text/Journal Article

Additional Information

Date

Journal Title

Journal ISSN

Volume Title

Publisher

Springer

Abstract

CSCW has long been concerned with the distribution of activities in time and in space, but the problems of distributed work have often taken analytic and technical precedence. In this paper, we are interested in the issue of temporality in collaborative work. In particular, we want to examine how the temporal organization of action is experienced by those who are involved in it. To investigate this phenomenon, we conducted a field study of medical workers in a surgical intensive care unit. Through this study, we highlight the temporal organization of the work. In particular, we introduce and describe three temporal features – temporal trajectories, temporal rhythms, and temporal horizons – that emerge from and influence the work of healthcare providers as they attempt to seek, provide, and manage information during the course of their daily work.

Description

Reddy, Madhu C.; Dourish, Paul; Pratt, Wanda (2006): Temporality in Medical Work: Time also Matters. Computer Supported Cooperative Work (CSCW): Vol. 15, No. 1. DOI: 10.1007/s10606-005-9010-z. Springer. PISSN: 1573-7551. pp. 29-53

Keywords

collaborative work, information seeking, medical work, temporality

Citation

URI

Endorsement

Review

Supplemented By

Referenced By


Number of citations to item: 116

  • Kalle Kusk, Midas Nouwens (2022): Platform-Mediated Food Delivery Work, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(6), doi:10.1145/3555645
  • Barbara Mirel, Ellen Barton, Mark Ackerman (2008): Researching Telemedicine: Capturing Complex Clinical Interactions with a Simple Interface Design, In: Technical Communication Quarterly 3(17), doi:10.1080/10572250802100477
  • Laurie Lovett Novak, Richard J. Holden, Shilo H. Anders, Jennifer Y. Hong, Ben-Tzion Karsh (2013): Using a sociotechnical framework to understand adaptations in health IT implementation, In: International Journal of Medical Informatics 12(82), doi:10.1016/j.ijmedinf.2013.01.009
  • Esther González‐Martínez, Katarzyna Piotrowska, Anca‐Cristina Sterie, Carla Vaucher (2018): Surgery nurses' telephone communication: a mixed methods study with a special focus on newcomers' calls, In: Nursing Open 2(5), doi:10.1002/nop2.128
  • Preethi Srinivas, Anthony J. Faiola, Babar Khan (2015): Supporting information management in ICU rounding a novel mobile system for managing patient-centered notes and action-items, In: 2015 17th International Conference on E-health Networking, Application & Services (HealthCom), doi:10.1109/healthcom.2015.7454571
  • Pratik Ghosh, Karen L. Posner, Stephanie L. Hyland, Wil van Cleve, Melissa Bristow, Dustin R. Long, Konstantina Palla, Bala Nair, Christine Fong, Ronald Pauldine, Monica S. Vavilala, Kenton O'Hara (2023): Framing Machine Learning Opportunities for Hypotension Prediction in Perioperative Care: A Socio-technical Perspective, In: ACM Transactions on Computer-Human Interaction 5(30), doi:10.1145/3589953
  • Eduardo Jandre, Bruna Diirr, Vanessa Braganholo (2020): Provenance in Collaborative in Silico Scientific Research, In: ACM SIGMOD Record 2(49), doi:10.1145/3442322.3442329
  • Sirkka L. Jarvenpaa, Liisa Välikangas (2020): Advanced Technology and End-Time in Organizations: A Doomsday for Collaborative Creativity?, In: Academy of Management Perspectives 4(34), doi:10.5465/amp.2019.0040
  • Siân E. Lindley (2015): Making Time, In: Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing, doi:10.1145/2675133.2675157
  • Preethi Srinivas, Anthony Faiola, Gloria Mark (2016): Designing Guidelines for Mobile Health Technology, In: Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, doi:10.1145/2858036.2858553
  • Zhan Zhang, Aleksandra Sarcevic (2015): Constructing Awareness Through Speech, Gesture, Gaze and Movement During a Time-Critical Medical Task, In: ECSCW 2015: Proceedings of the 14th European Conference on Computer Supported Cooperative Work, 19-23 September 2015, Oslo, Norway, doi:10.1007/978-3-319-20499-4_9
  • Patricia Ruma Spence, Madhu Reddy (2011): Beyond Expertise Seeking: A Field Study of the Informal Knowledge Practices of Healthcare IT Teams, In: Computer Supported Cooperative Work (CSCW) 2-3(21), doi:10.1007/s10606-011-9135-1
  • Umer Farooq, Craig H. Ganoe, John M. Carroll, Isaac G. Councill, C. Lee Giles (2008): Design and evaluation of awareness mechanisms in CiteSeer, In: Information Processing & Management 2(44), doi:10.1016/j.ipm.2007.05.009
  • Helena M. Mentis, Harold Thimbleby, Julie A. Kientz, Gillian R. Hayes, Madhu Reddy (2011): Interactive technologies for health special interest group, In: CHI '11 Extended Abstracts on Human Factors in Computing Systems, doi:10.1145/1979742.1979535
  • Tobias Buschmann Iversen, Line Melby, Pieter Toussaint (2013): Instant messaging at the hospital: Supporting articulation work?, In: International Journal of Medical Informatics 9(82), doi:10.1016/j.ijmedinf.2013.05.004
  • Johanna Brewer, Paul Dourish (2008): Storied spaces: Cultural accounts of mobility, technology, and environmental knowing, In: International Journal of Human-Computer Studies 12(66), doi:10.1016/j.ijhcs.2008.03.003
  • Jina Huh, Mark S. Ackerman (2012): Collaborative help in chronic disease management, In: Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work, doi:10.1145/2145204.2145331
  • Alex Broom, Jennifer Broom, Emma Kirby, Jon Adams (2016): The social dynamics of antibiotic use in an Australian hospital, In: Journal of Sociology 4(52), doi:10.1177/1440783315594486
  • Charlotte Tang, Sheelagh Carpendale (2008): Evaluating the deployment of a mobile technology in a hospital ward, In: Proceedings of the 2008 ACM conference on Computer supported cooperative work, doi:10.1145/1460563.1460596
  • Alberto Zanutto (2017): ‘Two clicks and I’m in!’ Patients as co-actors in managing health data through a personal health record infrastructure, In: Health Informatics Journal 2(25), doi:10.1177/1460458217712056
  • Ayşe G. Büyüktür, Mark S. Ackerman (2014): Issues and opportunities in transitions from speciality care: a field study of bone marrow transplant, In: Behaviour & Information Technology 6(34), doi:10.1080/0144929x.2014.921729
  • Bridget Kane, Ken O'Byrne, Saturnino Luz (2010): Assessing support requirements for multidisciplinary team meetings, In: 2010 IEEE 23rd International Symposium on Computer-Based Medical Systems (CBMS), doi:10.1109/cbms.2010.6042624
  • Wendy Norris, Amy Voida, Leysia Palen, Stephen Voida (2019): 'Is the Time Right Now?', In: Proceedings of the ACM on Human-Computer Interaction CSCW(3), doi:10.1145/3359200
  • Miroslavas Seniutis, Donata Petružytė, Miglė Baltrūnaitė, Silvija Vainauskaitė, Linas Petkevičius (2021): The Impact of Information System on Interactions of Child Welfare Professionals with Managers and Clients, In: Sustainability 12(13), doi:10.3390/su13126765
  • Paraskevas Vezyridis, Stephen Timmons (2014): National targets, process transformation and local consequences in an NHS emergency department (ED): a qualitative study, In: BMC Emergency Medicine 1(14), doi:10.1186/1471-227x-14-12
  • Charlotte Tang, Sheelagh Carpendale (2009): A mobile voice communication system in medical setting, In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, doi:10.1145/1518701.1519012
  • Diana S. Kusunoki, Aleksandra Sarcevic (2015): Designing for Temporal Awareness, In: Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing, doi:10.1145/2675133.2675279
  • Bridget Kane, Kristina Groth (2014): Multidisciplinary Work Practices: A Comparison of Three Major European Hospitals, In: 2014 IEEE 27th International Symposium on Computer-Based Medical Systems, doi:10.1109/cbms.2014.14
  • Matthew J. Jordan, Nathaniel Morris, Jeremiah Barnert, Drew Lawson, Isabel Aldrich Witt, Walter Herzog (2022): Forecasting neuromuscular recovery after anterior cruciate ligament injury: Athlete recovery profiles with generalized additive modeling, In: Journal of Orthopaedic Research 12(40), doi:10.1002/jor.25302
  • Lilly Irani, Robin Jeffries, Andrea Knight (2010): Rhythms and plasticity: television temporality at home, In: Personal and Ubiquitous Computing 7(14), doi:10.1007/s00779-009-0280-1
  • Carrie J. Cai, Samantha Winter, David Steiner, Lauren Wilcox, Michael Terry (2019): "Hello AI": Uncovering the Onboarding Needs of Medical Practitioners for Human-AI Collaborative Decision-Making, In: Proceedings of the ACM on Human-Computer Interaction CSCW(3), doi:10.1145/3359206
  • Saeko Nomura, Jeremy Birnholtz, Oya Rieger, Gilly Leshed, Deborah Trumbull, Geri Gay (2008): Cutting into collaboration, In: Proceedings of the 2008 ACM conference on Computer supported cooperative work, doi:10.1145/1460563.1460632
  • Aisling Ann O’Kane, Sun Young Park, Helena Mentis, Ann Blandford, Yunan Chen (2016): Turning to Peers: Integrating Understanding of the Self, the Condition, and Others’ Experiences in Making Sense of Complex Chronic Conditions, In: Computer Supported Cooperative Work (CSCW) 6(25), doi:10.1007/s10606-016-9260-y
  • Aisling A. O'Kane, Helena M. Mentis, Eno Thereska (2013): Non-static nature of patient consent, In: Proceedings of the 2013 conference on Computer supported cooperative work, doi:10.1145/2441776.2441838
  • Brian Hilligoss, Michael D. Cohen (2013): The Unappreciated Challenges of Between-Unit Handoffs: Negotiating and Coordinating Across Boundaries, In: Annals of Emergency Medicine 2(61), doi:10.1016/j.annemergmed.2012.04.009
  • Andrea K. Thomer, Michael Bernard Twidale, Matthew J. Yoder (2018): Transforming Taxonomic Interfaces, In: Proceedings of the ACM on Human-Computer Interaction CSCW(2), doi:10.1145/3274442
  • Heejin Lee, Steve Sawyer (2010): Conceptualizing time, space and computing for work and organizing, In: Time & Society 3(19), doi:10.1177/0961463x10354429
  • Kaylee Payne Kruzan, Madhu Reddy, Jason J. Washburn, David C. Mohr (2022): Developing a Mobile App for Young Adults with Nonsuicidal Self-Injury: A Prototype Feedback Study, In: International Journal of Environmental Research and Public Health 23(19), doi:10.3390/ijerph192316163
  • Leah Kulp, Aleksandra Sarcevic, Yinan Zheng, Megan Cheng, Emily Alberto, Randall Burd (2020): Checklist Design Reconsidered: Understanding Checklist Compliance and Timing of Interactions, In: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3313831.3376853
  • John Rooksby, Mark Rouncefield, Ian Sommerville (2009): Testing in the Wild: The Social and Organisational Dimensions of Real World Practice, In: Computer Supported Cooperative Work (CSCW) 5-6(18), doi:10.1007/s10606-009-9098-7
  • Swathi Jagannath, Aleksandra Sarcevic, Victoria Young, Sage Myers (2019): Temporal Rhythms and Patterns of Electronic Documentation in Time-Critical Medical Work, In: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3290605.3300564
  • Elizabeth L. Murnane, Tara G. Walker, Beck Tench, Stephen Voida, Jaime Snyder (2018): Personal Informatics in Interpersonal Contexts, In: Proceedings of the ACM on Human-Computer Interaction CSCW(2), doi:10.1145/3274396
  • Carrie Sturts Dossick, Madision Snider, Laura Osburn (2023): Operations, IT, and construction time orientations and the challenges of implementing IOT, In: Journal of Information Technology in Construction, doi:10.36680/j.itcon.2023.031
  • Laurie Novak, JoAnn Brooks, Cynthia Gadd, Shilo Anders, Nancy Lorenzi (2012): Mediating the intersections of organizational routines during the introduction of a health IT system, In: European Journal of Information Systems 5(21), doi:10.1057/ejis.2012.2
  • Jeanette Blomberg, Helena Karasti (2013): Reflections on 25 Years of Ethnography in CSCW, In: Computer Supported Cooperative Work (CSCW) 4-6(22), doi:10.1007/s10606-012-9183-1
  • Susan Mohammed, Katherine Hamilton, Rachel Tesler, Vincent Mancuso, Michael McNeese (2015): Time for temporal team mental models: Expanding beyond “what” and “how” to incorporate “when”, In: European Journal of Work and Organizational Psychology 5(24), doi:10.1080/1359432x.2015.1024664
  • Philippe Marrast, Pascale Zaraté, Anne Mayère (2013): How to support coordination through annotations?, In: Proceedings of the 2013 conference on Computer supported cooperative work companion, doi:10.1145/2441955.2442007
  • Charlotte Tang, Sheelagh Carpendale (2009): Supporting Nurses' Information Flow by Integrating Paper and Digital Charting, In: ECSCW 2009, doi:10.1007/978-1-84882-854-4_3
  • Aleksandra Sarcevic, Nicole Ferraro (2016): On the Use of Electronic Documentation Systems in Fast-Paced, Time-Critical Medical Settings, In: Interacting with Computers, doi:10.1093/iwc/iww021
  • Maria Aydee Sanchez Santana, Marie-Laure Betbeder, Jean-Christophe Lapayre, Jaime Carranza Madrigal (2014): COOVADIS: A new framework for collaborative diagnosis approach of the vascular system, In: Proceedings of the 2014 IEEE 18th International Conference on Computer Supported Cooperative Work in Design (CSCWD), doi:10.1109/cscwd.2014.6846917
  • Bénédicte Geffroy, François de Corbière, François Deltour, Gwenaëlle Lairet (2018): À la recherche de la synchronisation des flux : coordination informationnelle et temporelle des activités dans un service de médecine nucléaire, In: Systèmes d'information & management 4(Volume 22), doi:10.3917/sim.174.0079
  • Morten Hertzum, Madhu Reddy (2015): Procedures and Collaborative Information Seeking: A Study of Emergency Departments, In: Computer Supported Cooperative Work, doi:10.1007/978-3-319-18988-8_4
  • Nicola J. Bidwell, Chris Elsden, Ludwig Trotter, Josh Hallwright, Sadie Moore, Kate Jeite-Delbridge, Mike Harding, Peter Shaw, Nigel Davies, Chris Speed, John Vines (2021): A Right Time to Give: Beyond Saving Time in Automated Conditional Donations, In: Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3411764.3445371
  • Jan Horsky (2019): Cognitive Behavior and Clinical Workflows, In: Health Informatics, doi:10.1007/978-3-030-16916-9_2
  • Geraldine Fitzpatrick, Gunnar Ellingsen (2012): A Review of 25 Years of CSCW Research in Healthcare: Contributions, Challenges and Future Agendas, In: Computer Supported Cooperative Work (CSCW) 4-6(22), doi:10.1007/s10606-012-9168-0
  • G. Doherty, J. McKnight, S. Luz (2010): Fieldwork for requirements: Frameworks for mobile healthcare applications, In: International Journal of Human-Computer Studies 10(68), doi:10.1016/j.ijhcs.2010.06.005
  • Tera L. Reynolds, Jiawen Zhang, Kai Zheng, Yunan Chen (2022): Unpacking the Use of Laboratory Test Results in an Online Health Community throughout the Medical Care Trajectory, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(6), doi:10.1145/3555086
  • Ananya Bhattacharjee, Jiyau Pang, Angelina Liu, Alex Mariakakis, Joseph Jay Williams (2023): Design Implications for One-Way Text Messaging Services that Support Psychological Wellbeing, In: ACM Transactions on Computer-Human Interaction 3(30), doi:10.1145/3569888
  • Jorge Martins, Miguel Baptista Nunes (2016): The temporal properties of e-learning: an exploratory study of academics ' conceptions, In: International Journal of Educational Management 1(30), doi:10.1108/ijem-04-2014-0048
  • Daniel Tyskbo, Anastasia Sergeeva (2022): Brains exposed: How new imaging technology reconfigures expertise coordination in neurosurgery, In: Social Science & Medicine, doi:10.1016/j.socscimed.2021.114618
  • Tania Xiao, Penelope M. Sanderson (2012): Developing and evaluating the Organizational Constraints Analysis (OCA) approach to analysing work coordination via resource allocation case studies, In: Proceedings of the Human Factors and Ergonomics Society Annual Meeting 1(56), doi:10.1177/1071181312561085
  • Nuala Walshe, Stephanie Ryng, Jonathan Drennan, Paul O'Connor, Sinéad O'Brien, Clare Crowley, Josephine Hegarty (2021): Situation awareness and the mitigation of risk associated with patient deterioration: A meta-narrative review of theories and models and their relevance to nursing practice, In: International Journal of Nursing Studies, doi:10.1016/j.ijnurstu.2021.104086
  • Charlotte Tang, Sheelagh Carpendale, Stacey Scott (2010): InfoFlow Framework for Evaluating Information Flow and New Health Care Technologies, In: International Journal of Human-Computer Interaction 5(26), doi:10.1080/10447311003719961
  • Laura N. Rickard, Mary Beth Deline, Nathan Smith (2024): The fish scales of justice: the influence of perceived justice on social license to operate for aquaculture development, In: Journal of Risk Research 2(27), doi:10.1080/13669877.2024.2315999
  • Micol Bronzini, Roberto Lusardi, Flavia Atzori (2023): L'ordine negoziato e il lavoro di articolazione tra passato e futuro: una rassegna ragionata, In: SALUTE E SOCIETÀ 3(22), doi:10.3280/ses2023-003006
  • Ayşe G. Büyüktür, Mark S. Ackerman (2017): Information Work in Bone Marrow Transplant, In: Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, doi:10.1145/2998181.2998361
  • Ignacio Avellino, Sheida Nozari, Geoffroy Canlorbe, Yvonne Jansen (2021): Surgical Video Summarization, In: Proceedings of the ACM on Human-Computer Interaction CSCW1(5), doi:10.1145/3449214
  • Susanne Bødker, Erik Grönvall (2013): Calendars: Time Coordination and Overview in Families and Beyond, In: ECSCW 2013: Proceedings of the 13th European Conference on Computer Supported Cooperative Work, 21-25 September 2013, Paphos, Cyprus, doi:10.1007/978-1-4471-5346-7_4
  • Oonagh M Harness, Kimberly Jamie, Robert McMurray (2020): ‘They’ve Been with Me the Whole Journey’: Temporality, Emotional Labour and Hairdressing Work, In: Work, Employment and Society 6(35), doi:10.1177/0950017020955081
  • Nur Yildirim, Susanna Zlotnikov, Deniz Sayar, Jeremy M. Kahn, Leigh A Bukowski, Sher Shah Amin, Kathryn A. Riman, Billie S. Davis, John S. Minturn, Andrew J. King, Dan Ricketts, Lu Tang, Venkatesh Sivaraman, Adam Perer, Sarah M. Preum, James McCann, John Zimmerman (2024): Sketching AI Concepts with Capabilities and Examples: AI Innovation in the Intensive Care Unit, In: Proceedings of the CHI Conference on Human Factors in Computing Systems, doi:10.1145/3613904.3641896
  • Charlotte Tang, Yan Xiao, Yunan Chen, Paul N. Gorman (2024): Human Factors and Design for Supporting Healthcare Teams, In: Cognitive Informatics in Biomedicine and Healthcare, doi:10.1007/978-3-031-69947-4_11
  • Yngve Dahl, Ole A. Alsos, Dag Svanæs (2010): Fidelity Considerations for Simulation-Based Usability Assessments of Mobile ICT for Hospitals, In: International Journal of Human-Computer Interaction 5(26), doi:10.1080/10447311003719938
  • Troels Monsted, Andreas Kaas Johansen, Frederik Lauridsen, Vlad Manea, Konstantin Slavin-Borovskij (2016): Balancing Priorities: A Field Study of Coordination in Distributed Elder Care, In: 2016 49th Hawaii International Conference on System Sciences (HICSS), doi:10.1109/hicss.2016.124
  • Philippe Marrast, Pascale Zaraté (2015): Annotation management: a Group decision support system for nurses tasks, In: Journal of Decision Systems 2(24), doi:10.1080/12460125.2015.1046681
  • Klaudia Çarçani, Tone Bratteteig, Harald Holone, Jo Herstad (2023): EquiP: A Method to Co-Design for Cooperation, In: Computer Supported Cooperative Work (CSCW) 3(32), doi:10.1007/s10606-023-09463-w
  • Zhaoyuan Su, Sunil P. Kamath, Pornchai Tirakitsoontorn, Yunan Chen (2024): Creating Safe Places: Understanding the Lived Experiences of Families Managing Cystic Fibrosis in Young Children, In: Proceedings of the CHI Conference on Human Factors in Computing Systems, doi:10.1145/3613904.3642334
  • Ditte Maria Sivertsen, Ulrik Becker, Ove Andersen, Jeanette Wassar Kirk (2024): Between acute medicine and municipal alcohol treatment: Cross-sectoral collaborations regarding patients with alcohol problems, In: Nordic Studies on Alcohol and Drugs 4(41), doi:10.1177/14550725241252256
  • Rob Comber, Airi Lampinen, Jesse Haapoja (2019): Towards Post-Interaction Computing: Addressing Immediacy, (un)Intentionality, Instability and Interaction Effects, In: Proceedings of the Halfway to the Future Symposium 2019, doi:10.1145/3363384.3363477
  • Saila Huuskonen, Pertti Vakkari (2011): Client’s Temporal Trajectory in Child Protection: Piecing Information Together in a Client Information System, In: Lecture Notes in Computer Science, doi:10.1007/978-3-642-23768-3_13
  • Megh Marathe, Yoonseon Yi, Chia-Hsuan Su, Ting-Wei Chang, Gabriela Marcu (2021): Tedious Versus Taxing: The Nature of Work in a Behavioral Health Context, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(5), doi:10.1145/3476043
  • Eivor Oborn, Michael Barrett (2021): Marching to Different Drum Beats: A Temporal Perspective on Coordinating Occupational Work, In: Organization Science 2(32), doi:10.1287/orsc.2020.1394
  • Shengnan Yang, Pei-Ying Chen, Patrick C. Shih, Jeffrey Bardzell, Shaowen Bardzell (2017): Cross-Strait Frenemies, In: Proceedings of the ACM on Human-Computer Interaction CSCW(1), doi:10.1145/3134750
  • Naja L. Holten Møller, Pernille Bjørn (2016): In Due Time: Decision-Making in Architectural Design of Hospitals, In: COOP 2016: Proceedings of the 12th International Conference on the Design of Cooperative Systems, 23-27 May 2016, Trento, Italy, doi:10.1007/978-3-319-33464-6_12
  • Joanna Abraham, Madhu C. Reddy (2008): Moving patients around, In: Proceedings of the 2008 ACM conference on Computer supported cooperative work, doi:10.1145/1460563.1460598
  • Ingeborg Krange, Anne Moen, Sten Ludvigsen (2012): Computer-based 3D simulation: a study of communication practices in a trauma team performing patient examination and diagnostic work, In: Instructional Science 5(40), doi:10.1007/s11251-012-9214-9
  • Vaughan J. G. Higgins, Melanie J. Bryant, Elmer V. Villanueva, Simon C. Kitto (2011): Managing and avoiding delay in operating theatres: a qualitative, observational study, In: Journal of Evaluation in Clinical Practice 1(19), doi:10.1111/j.1365-2753.2011.01787.x
  • Ann Light, Daniela Petrelli (2014): The rhythm of Christmas, In: Proceedings of the 26th Australian Computer-Human Interaction Conference on Designing Futures: the Future of Design, doi:10.1145/2686612.2686636
  • Kyoungmi Kim, Jo Angouri (2019): ‘We don’t need to abide by that!’: Negotiating professional roles in problem-solving talk at work, In: Discourse & Communication 2(13), doi:10.1177/1750481318817623
  • Bridget Kane, Saturnino Luz, Pieter Toussaint (2013): Developing a framework for evaluation of technology use at multidisciplinary meetings in healthcare, In: Proceedings of the 26th IEEE International Symposium on Computer-Based Medical Systems, doi:10.1109/cbms.2013.6627815
  • Sue Hessey, Will Venters (2016): Sensing Distress – Towards a Blended Method for Detecting and Responding to Problematic Customer Experience Events, In: Lecture Notes in Computer Science, doi:10.1007/978-3-319-39396-4_36
  • Kate Sellen, Dominic Furniss, Yunan Chen, Svetlena Taneva, Aisling Ann O'Kane, Ann Blandford (2014): Workshop abstract: HCI research in healthcare, In: CHI '14 Extended Abstracts on Human Factors in Computing Systems, doi:10.1145/2559206.2559240
  • Paraskevas Vezyridis, Stephen Timmons, Heather Wharrad (2011): Going paperless at the emergency department: A socio-technical study of an information system for patient tracking, In: International Journal of Medical Informatics 7(80), doi:10.1016/j.ijmedinf.2011.04.001
  • Wendy Norris, Amy Voida, Stephen Voida (2022): People Talk in Stories. Responders Talk in Data: A Framework for Temporal Sensemaking in Time- and Safety-critical Work, In: Proceedings of the ACM on Human-Computer Interaction CSCW1(6), doi:10.1145/3512955
  • Steven J. Jackson, David Ribes, Ayse Buyuktur, Geoffrey C. Bowker (2011): Collaborative rhythm, In: Proceedings of the ACM 2011 conference on Computer supported cooperative work, doi:10.1145/1958824.1958861
  • Marie Henriette Madsen (2015): The Role of the Quality Coordinator: Articulation Work in Quality Development, In: Managing Change, doi:10.1057/9781137518163_8
  • Diana S. Kusunoki (2014): Display design to support awareness during emergency medical teamwork, In: Proceedings of the companion publication of the 17th ACM conference on Computer supported cooperative work & social computing, doi:10.1145/2556420.2556826
  • Kate Sellen (2016): Understanding the Dynamics and Temporal Aspects of Work for Human Centered Design, In: Lecture Notes in Computer Science, doi:10.1007/978-3-319-40349-6_43
  • Ilaria Redaelli, Antonella Carassa (2013): Temporality in Planning: The Case of the Allocation of Parking Areas for Aircrafts, In: ECSCW 2013: Proceedings of the 13th European Conference on Computer Supported Cooperative Work, 21-25 September 2013, Paphos, Cyprus, doi:10.1007/978-1-4471-5346-7_3
  • Sunyoung Kim, Lisa Mikesell, Sarah Fadem, Mark Aakhus (2019): Designing a Personalized Support Tool for Patients facing Bone Marrow Transplant, In: Proceedings of the 13th EAI International Conference on Pervasive Computing Technologies for Healthcare, doi:10.1145/3329189.3329206
  • Melissa Mazmanian, Ingrid Erickson, Ellie Harmon (2015): Circumscribed Time and Porous Time, In: Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing, doi:10.1145/2675133.2675231
  • Rosemary Steup, Paige White, Lynn Dombrowski, Norman Makoto Su (2022): "A Reasonable Life", In: Proceedings of the ACM on Human-Computer Interaction CSCW2(6), doi:10.1145/3555577
  • Tyler Pace, Shaowen Bardzell, Jeffrey Bardzell (2010): The rogue in the lovely black dress, In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, doi:10.1145/1753326.1753361
  • Laura Schubel, Robin Littlejohn, Ronald Romero Barrientos, Ryan Arnold, Muge Capan, Kristen Miller (2019): Everything but the Kitchen Sink: A Mixed Methods Approach to Health IT Usability Testing, In: Proceedings of the Human Factors and Ergonomics Society Annual Meeting 1(63), doi:10.1177/1071181319631290
  • Diana Kusunoki, Aleksandra Sarcevic, Zhan Zhang, Maria Yala (2014): Sketching Awareness: A Participatory Study to Elicit Designs for Supporting Ad Hoc Emergency Medical Teamwork, In: Computer Supported Cooperative Work (CSCW) 1(24), doi:10.1007/s10606-014-9210-5
  • Kathleen H. Pine, Yunan Chen (2020): Right Information, Right Time, Right Place: Physical Alignment and Misalignment in Healthcare Practice, In: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3313831.3376818
  • Kimberley R. Isett, Ameet M. Doshi, Simone Rosenblum, Warren Eller, Diana Hicks, Julia Melkers, (2022): Temporal search persistence, certainty, and source preference in dentistry: Results from the National Dental PBRN, In: PLOS ONE 5(17), doi:10.1371/journal.pone.0264913
  • Rachel Kornfield, Renwen Zhang, Jennifer Nicholas, Stephen M. Schueller, Scott A. Cambo, David C. Mohr, Madhu Reddy (2020): "Energy is a Finite Resource": Designing Technology to Support Individuals across Fluctuating Symptoms of Depression, In: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3313831.3376309
  • Tania Xiao, Penelope Sanderson (2013): Evaluating the generalizability of the Organizational Constraints Analysis framework: a hospital bed management case study, In: Cognition, Technology & Work 2(16), doi:10.1007/s10111-013-0260-0
  • Constance R. S. Mackworth-Young, Virginia Bond, Anne L. Stangl, Mutale Chonta, Alison Wringe (2020): Coming of age with HIV: a temporal understanding of young women’s experiences in Zambia, In: AIDS Care 2(33), doi:10.1080/09540121.2019.1709616
  • Nan-Chen Chen, Sarah Poon, Lavanya Ramakrishnan, Cecilia R. Aragon (2016): Considering Time in Designing Large-Scale Systems for Scientific Computing, In: Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing, doi:10.1145/2818048.2819988
  • Luigina Ciolfi, Myriam Lewkowicz, Kjeld Schmidt (2023): Computer-Supported Cooperative Work, In: Handbook of Human Computer Interaction, doi:10.1007/978-3-319-27648-9_30-1
  • Jeffrey Bardzell, Jeffrey Nichols, Tyler Pace, Shaowen Bardzell (2012): Come meet me at Ulduar, In: Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work, doi:10.1145/2145204.2145296
  • Charlotte Tang, Yunan Chen, Soyoung Lee (2014): Non-clinical work counts: facilitating patient outflow in an emergency department, In: Behaviour & Information Technology 6(34), doi:10.1080/0144929x.2014.963673
  • James E. Gaskin, Tanner Skousen (2016): Time-Chunking and Hyper-Refocusing in a Digitally-Enabled Workplace: Six Forms of Knowledge Workers, In: Frontiers in Psychology, doi:10.3389/fpsyg.2016.01627
  • Jan Rod, Connor Graham, Martin Gibbs (2011): Suicide effects, In: Proceedings of the 5th International Conference on Communities and Technologies, doi:10.1145/2103354.2103359
  • Menisha Patel, Mark Hartswood, Helena Webb, Mary Gobbi, Eloise Monger, Marina Jirotka (2017): Authority as an Interactional Achievement: Exploring Deference to Smart Devices in Hospital-Based Resuscitation, In: Computer Supported Cooperative Work (CSCW) 4-6(26), doi:10.1007/s10606-017-9274-0
Please note: Providing information about citations is only possible thanks to to the open metadata APIs provided by crossref.org and opencitations.net. These lists may be incomplete due to unavailable citation data.source: opencitations.net, crossref.org