The Role of Culturally Intelligent Team Leaders on Task Performance
European Society for Socially Embedded Technologies (EUSSET)
Workforces are becoming increasingly more diverse, as they function in disciplinary and culturally diverse environments. There is a growing need for effective leadership in these settings. Research shows that cultural values influence both role expectations and perceptions of role expectations and correlate to poor performance evaluations. We hypothesize that leaders with a better understanding of cultural values would lead their teams to higher task performance. A study was conducted with a sample of 19 students, all team leaders working in a project-based class for one semester in a disciplinary and culturally diverse graduate program. Cultural intelligence or cultural quotient (CQ) was measured by the Cultural Intelligence Scale (CQS) and experts evaluated team task performance. Results indicate that Cognitive CQ and Motivational CQ positively correlate to task performance. The outcomes of this study can be used in the selection, training, and development of leaders of culturally diverse teams.