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Effects of Group Task Pressure on Perceptions of Email and Face-to-Face Communication Effectiveness

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Date

2001

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Source

Proceedings of the 2001 ACM International Conference on Supporting Group Work

Publisher

Association for Computing Machinery

Abstract

This paper adds to a growing group systems literature in the area of task-technology fit by investigating effects of group task pressure on perceptions of media effectiveness. A quasi-experiment was conducted using long-term participants in low-and high-level group task pressure treatments. Following treatment, participants rated email and face-to-face communication effectiveness on four task dimensions based on the well-known McGrath group task circumplex. Significant effects were found between treatments and among task dimensions, suggesting a number of implications for both practice and research.

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Wilson, E. Vance; Connolly, James R. (2001): Effects of Group Task Pressure on Perceptions of Email and Face-to-Face Communication Effectiveness. Proceedings of the 2001 ACM International Conference on Supporting Group Work. DOI: 10.1145/500286.500326. New York, NY, USA: Association for Computing Machinery. pp. 270–278. Boulder, Colorado, USA

Keywords

time pressure , reward , task importance , computer-mediated communication , email , group task pressure , punishment

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DOI

10.1145/500286.500326

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GROUP 2001