An Investigation of the Influence of Network Quality of Service on the Effectiveness of Multimedia Communication

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dc.contributor.authorProcter, Rob
dc.contributor.authorHartswood, Mark
dc.contributor.authorMcKinlay, Andy
dc.contributor.authorGallacher, Scott
dc.date.accessioned2023-06-08T11:41:46Z
dc.date.available2023-06-08T11:41:46Z
dc.date.issued1999
dc.description.abstractIn this paper we describe an experimental evaluation of multimedia packages intended for use as in-house training aids within a large UK bank. We focus on the influence of different kinds of media content and of network quality of service upon subjects' memory for, and comprehension of, the material. In particular, we observe that degraded quality of service has a greater influence on subjects' uptake of emotive/affective content than on their uptake of factual content. The results have implications for the more general application of multimedia communication.en
dc.identifier.doi10.1145/320297.320315
dc.identifier.urihttps://dl.eusset.eu/handle/20.500.12015/4745
dc.language.isoen
dc.publisherAssociation for Computing Machinery
dc.relation.ispartofProceedings of the 1999 ACM International Conference on Supporting Group Work
dc.subjecttraining
dc.subjectnetwork quality of service
dc.subjectmultimedia evaluation
dc.subjectvicarious learning
dc.titleAn Investigation of the Influence of Network Quality of Service on the Effectiveness of Multimedia Communicationen
gi.citation.publisherPlaceNew York, NY, USA
gi.citation.startPage160–168
gi.conference.locationPhoenix, Arizona, USA

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