Crisis Informatics for Everyday Analysts: A Design Fiction Approach to Social Media Best Practices
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The importance of social media usage during crisis has been well established in academic and practitioner communities. Yet, the promise of rendering insights from social media for responders in a consistent and reliable manner remains a challenge and accepted standards of practice have yet to emerge. Inspired by a May 2017 workshop consisting of 15 Crisis Informatics practitioners from 3 continents, we imagine a training curriculum aimed at developing the necessary skills to harness social media data during a crisis. We call the recipients of that training Crisis Informatics Research Technicians (CIRT). We offer this design fiction to stimulate a conversation among Crisis Informatics scholars, Human-Computer Interaction scholars, crisis response professionals, and the public on best practices, tools, limitations, and ethics of using social media to improve crisis response.
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Number of citations to item: 4
- Uttishta Sreerama Varanasi, Teemu Leinonen, Nitin Sawhney, Minttu Tikka, Rahim Ahsanullah (2023): Collaborative Sensemaking in Crisis: Designing Practices and Platforms for Resilience, In: Proceedings of the 2023 ACM Designing Interactive Systems Conference, doi:10.1145/3563657.3596093
- Nicolas James LaLone, Amanda Lee Hughes, Andrea H. Tapia (2021): More Than Milling, In: Advances in Human and Social Aspects of Technology, doi:10.4018/978-1-7998-7210-8.ch001
- Robert Soden, Nicolas James LaLone, Dharma Dailey (2021): A Patent Application for NEXTGEN Flood Early Warning System, In: Proceedings of the ACM on Human-Computer Interaction GROUP(5), doi:10.1145/3463928
- Nicolas James LaLone, Amanda Lee Hughes, Andrea H. Tapia (2022): More Than Milling, In: Research Anthology on Managing Crisis and Risk Communications, doi:10.4018/978-1-6684-7145-6.ch003