Extending the Gmail User-Interface to Leverage Prediction of Response Times and Hierarchical Recipients
| dc.contributor.author | Li, Danwei | |
| dc.contributor.author | Bartel, Jacob | |
| dc.contributor.author | Dewan, Prasun | |
| dc.date.accessioned | 2018-05-30T21:37:09Z | |
| dc.date.available | 2018-05-30T21:37:09Z | |
| dc.date.issued | 2018 | |
| dc.description.abstract | Recent work has shown how the Gmail user-interface can be extended to make use of algorithms for predicting a flat list of email recipients. We build on this work by addressing how this user-interface be extended to make use of external algorithms for predicting (a) a hierarchical list of email recipients, and (b) the expected time to get a response from a recipient. We have augmented the existing view for sending messages to allow users to view predictions of response times and hierarchical recipients, and use one click to select a subgroup of predicted recipients. We have also added new folder- specific commands to the views for browsing folders that allow users to use one click to highlight, un-highlight, and select messages whose responses have not arrived or been sent within the predicted times. We have also developed a new configuration view for determining which predictions should be displayed and how often new training data should be used to change the prediction model. The user-interface is implemented as a Chrome extension that communicates with an external server to receive predictions and send training data. This architecture decouples the implementation of the user-interface and algorithms. However, our extension is intimately tied to the extended user-interface, as it reads and augments existing views and menus of Gmail. | en |
| dc.identifier.doi | 10.18420/ecscw2018_p3 | |
| dc.identifier.pissn | 2510-2591 | |
| dc.language.iso | en | |
| dc.publisher | European Society for Socially Embedded Technologies (EUSSET) | |
| dc.relation.ispartof | Proceedings of 16th European Conference on Computer-Supported Cooperative Work - Panels, Posters and Demos | |
| dc.relation.ispartofseries | Reports of the European Society for Socially Embedded Technologies: vol. 2, no. 2 | |
| dc.title | Extending the Gmail User-Interface to Leverage Prediction of Response Times and Hierarchical Recipients | en |
| dc.type | Text/Conference Poster | |
| gi.conference.date | 4-8 June 2018 | |
| gi.conference.location | Nancy, France | |
| gi.conference.sessiontitle | Poster | |
| mci.conference.review | full |
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