Variations and Commonalities in Processes of Collaboration: The Need for Multi-Site Workplace Studies

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dc.contributor.authorRandell, Rebecca
dc.contributor.authorWilson, Stephanie
dc.contributor.authorWoodward, Peter
dc.date.accessioned2020-06-06T13:07:14Z
dc.date.available2020-06-06T13:07:14Z
dc.date.issued40634
dc.description.abstractWorkplace studies have made a major contribution to the field of CSCW, drawing attention to subtle practices that enable effective collaboration. However, workplace studies typically focus on a single setting, making it difficult to assess the generalisability of the findings. Through a multi-site workplace study, we explore a specific collaborative process, that of the handover which occurs when a patient is transferred from one hospital or ward to another. The study demonstrates that the term ‘handover’ captures a variety of collaborative practices that vary in both their form and content, reflecting aspects of the setting in which they occur. Multi-site workplace studies are shown to be essential for CSCW, not only generating findings that have relevance beyond a single setting but also focusing attention on aspects of work practice that may otherwise go unnoticed.de
dc.identifier.doi10.1007/s10606-010-9127-6
dc.identifier.pissn1573-7551
dc.identifier.urihttp://dx.doi.org/10.1007/s10606-010-9127-6
dc.identifier.urihttps://dl.eusset.eu/handle/20.500.12015/3951
dc.publisherSpringer
dc.relation.ispartofComputer Supported Cooperative Work (CSCW): Vol. 20
dc.relation.ispartofseriesComputer Supported Cooperative Work (CSCW)
dc.subjectethnography
dc.subjecthandover
dc.subjecthealthcare
dc.subjectworkplace studies
dc.titleVariations and Commonalities in Processes of Collaboration: The Need for Multi-Site Workplace Studiesde
dc.typeText/Journal Article
gi.citation.endPage59
gi.citation.startPage37

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JCSCW Vol. 20 (2011)