Variations and Commonalities in Processes of Collaboration: The Need for Multi-Site Workplace Studies
dc.contributor.author | Randell, Rebecca | |
dc.contributor.author | Wilson, Stephanie | |
dc.contributor.author | Woodward, Peter | |
dc.date.accessioned | 2020-06-06T13:07:14Z | |
dc.date.available | 2020-06-06T13:07:14Z | |
dc.date.issued | 2011 | |
dc.date.issued | 2011 | |
dc.description.abstract | Workplace studies have made a major contribution to the field of CSCW, drawing attention to subtle practices that enable effective collaboration. However, workplace studies typically focus on a single setting, making it difficult to assess the generalisability of the findings. Through a multi-site workplace study, we explore a specific collaborative process, that of the handover which occurs when a patient is transferred from one hospital or ward to another. The study demonstrates that the term ‘handover’ captures a variety of collaborative practices that vary in both their form and content, reflecting aspects of the setting in which they occur. Multi-site workplace studies are shown to be essential for CSCW, not only generating findings that have relevance beyond a single setting but also focusing attention on aspects of work practice that may otherwise go unnoticed. | de |
dc.identifier.doi | 10.1007/s10606-010-9127-6 | |
dc.identifier.pissn | 1573-7551 | |
dc.identifier.uri | http://dx.doi.org/10.1007/s10606-010-9127-6 | |
dc.identifier.uri | https://dl.eusset.eu/handle/20.500.12015/3951 | |
dc.publisher | Springer | |
dc.relation.ispartof | Computer Supported Cooperative Work (CSCW): Vol. 20 | |
dc.relation.ispartofseries | Computer Supported Cooperative Work (CSCW) | |
dc.subject | ethnography | |
dc.subject | handover | |
dc.subject | healthcare | |
dc.subject | workplace studies | |
dc.title | Variations and Commonalities in Processes of Collaboration: The Need for Multi-Site Workplace Studies | de |
dc.type | Text/Journal Article | |
gi.citation.endPage | 59 | |
gi.citation.startPage | 37 | |
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