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Computer Supported Social Networking For Augmenting Cooperation

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Springer

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The exploration of social networks is essential for finding capable cooperators who can help problem-solving and for augmenting cooperation between workers in an organization. This paper describes PeCo-Mediator-II to seek capable cooperators through a chain of personal connections (PeCo) in a networked organization. Moreover, this system helps to gather, explore, and visualize social networks in an organization. The experimental results show that the system facilitates users' encounters with cooperators and develops new helpful connections with the cooperators.

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Ogata, H.; Yano, Y.; Furugori, N.; Jin, Q. (2001): Computer Supported Social Networking For Augmenting Cooperation. Computer Supported Cooperative Work (CSCW): Vol. 10, No. 2. DOI: 10.1023/A:1011216431296. Springer. PISSN: 1573-7551. pp. 189-209

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collaborative help networks, mediation, on-line social networks, personal connections, software agents

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