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'Safety in Numbers': Calculation and Document Re-Use in Knowledge Work

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2001

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Proceedings of the 2001 ACM International Conference on Supporting Group Work

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Association for Computing Machinery

Abstract

This paper presents detailed examples of document use and re-use, through an ethnographic study of the knowledge work associated with road safety audit in a civil engineering consultancy The paper incorporates some detailed observation of practices, conversations, and other activities occurring around document re-use in everyday work. It outlines some aspects of the everyday use and re-use of engineering documents in the practical accomplishment of everyday knowledge work as the first stage in considering how these activities can be technologically supported.

Description

Harper, Richard; Procter, Rob; Randall, Dave; Rouncefield, Mark (2001): 'Safety in Numbers': Calculation and Document Re-Use in Knowledge Work. Proceedings of the 2001 ACM International Conference on Supporting Group Work. DOI: 10.1145/500286.500322. New York, NY, USA: Association for Computing Machinery. pp. 242–251. Boulder, Colorado, USA

Keywords

document use, knowledge work, ethnography

Citation

DOI

10.1145/500286.500322

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https://dl.eusset.eu/handle/20.500.12015/4788

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GROUP 2001

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Referenced By

Number of citations to item: 7

  • Bran Knowles, Mike Harding, Lynne Blair, Nigel Davies, James Hannon, Mark Rouncefield, John Walden (2014): Trustworthy by design, In: Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing, doi:10.1145/2531602.2531699
  • Mark S. Ackerman, Juri Dachtera, Volkmar Pipek, Volker Wulf (2013): Sharing Knowledge and Expertise: The CSCW View of Knowledge Management, In: Computer Supported Cooperative Work (CSCW) 4-6(22), doi:10.1007/s10606-013-9192-8
  • Alex S. Taylor (2011): Out there, In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, doi:10.1145/1978942.1979042
  • Matthew J. Bietz, Charlotte P. Lee (2009): Collaboration in Metagenomics: Sequence Databases and the Organization of Scientific Work, In: ECSCW 2009, doi:10.1007/978-1-84882-854-4_15
  • Sven Hoffmann, Aparecido Fabiano Pinatti de Carvalho, Darwin Abele, Marcus Schweitzer, Peter Tolmie, Volker Wulf (2019): Cyber-Physical Systems for Knowledge and Expertise Sharing in Manufacturing Contexts: Towards a Model Enabling Design, In: Computer Supported Cooperative Work (CSCW) 3-4(28), doi:10.1007/s10606-019-09355-y
  • Karen Clarke, John Hughes, Dave Martin, Mark Rouncefield, Ian Sommerville, Alexander Voß, Rob Procter, Roger Slack, Mark Hartswood (2006): ‘Its About Time’: Temporal Features of Dependability, In: Computer Supported Cooperative Work, doi:10.1007/1-4020-4258-2_5
  • Andreas Larsson (2003): Making sense of collaboration, In: Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work, doi:10.1145/958160.958184
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