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'Safety in Numbers': Calculation and Document Re-Use in Knowledge Work

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Date

2001

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Proceedings of the 2001 ACM International Conference on Supporting Group Work

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Association for Computing Machinery

Abstract

This paper presents detailed examples of document use and re-use, through an ethnographic study of the knowledge work associated with road safety audit in a civil engineering consultancy The paper incorporates some detailed observation of practices, conversations, and other activities occurring around document re-use in everyday work. It outlines some aspects of the everyday use and re-use of engineering documents in the practical accomplishment of everyday knowledge work as the first stage in considering how these activities can be technologically supported.

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Harper, Richard; Procter, Rob; Randall, Dave; Rouncefield, Mark (2001): 'Safety in Numbers': Calculation and Document Re-Use in Knowledge Work. Proceedings of the 2001 ACM International Conference on Supporting Group Work. DOI: 10.1145/500286.500322. New York, NY, USA: Association for Computing Machinery. pp. 242–251. Boulder, Colorado, USA

Keywords

document use, knowledge work, ethnography

Citation

DOI

10.1145/500286.500322

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https://dl.eusset.eu/handle/20.500.12015/4788

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GROUP 2001

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