A Pragmatic Development of a Computer Simulation of an Emergency Call Centre

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dc.contributor.authorDugdale, J.
dc.contributor.authorPavard, B.
dc.contributor.authorSoubie, J. L.
dc.date.accessioned2017-09-14T15:11:46Z
dc.date.available2017-09-14T15:11:46Z
dc.date.issued2000
dc.identifier.isbn1-58603-042-6
dc.language.isoen
dc.publisherIOS Press
dc.relation.ispartofCOOP 2000: Cooperative Systems Design - The Use of Theories and Models
dc.titleA Pragmatic Development of a Computer Simulation of an Emergency Call Centreen
dc.typeText/Conference Paper
gi.citation.endPage256
gi.citation.startPage241
gi.conference.date23-26 May 2000
gi.conference.locationSophia-Antipolis, February
gi.conference.sessiontitleUsing Simulation in Design

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COOP 2000: Proceedings of the 4th International Conference on Designing Cooperative Systems